I'm having trouble installing my daughters mp3 player. It is supposed to show up as two removable drives. On my machine(win98se), and her machine(win98se) it does not show up. If I look in device manager, I shows up, and everything looks normal. I installed it on my laptop(win98se)it shows up as two removable drives as it should. It connects with usb, everything seemed to load normaly. I checked microsoft for usb updates,none. I flashed the mp3 with the newest firmware. I called tech support, they are clueless. Thanks for any input.