MP3 Player - Sanyo Dmc1100

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debbyj

Thread Starter
Joined
Jan 10, 2006
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2
USB device not recognized. - one of the Devices has malfuntioned.

I have windows XP professional. Sanyo says I do not have to install a driver but I can't get this Mp3 player to work. When I troubleshoot the usb and try to udate the driver for this device it says there are no updates.

Why can't I get this Sanyo MP3 Player to work???? It's brand new !!!!!!
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,521
Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- cut after this line --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- cut before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.
 

debbyj

Thread Starter
Joined
Jan 10, 2006
Messages
2
Nothing helped. So since I did keep my reciepts I have returned both of them to the vendor. the Device is defective. I do not recommend that anyone with Windows XP purchase sanyo MP3plyers.They do not seem compatible.

SO then I purchased Sansa #140 MP3 Player - it is compatible with windows XP but not the stupid thing keeps turning off and on. It did this from 7:00p.m to 2:00a.m when i was awoken by a blue flashing light....grrrrrrr...I had to remove battery to get it to stop.

I purchased two of these as well.(for my kids)..both will be returned to vendor. I give up on MP3Players - these ones were $180.00 each - for 1GB - what a piece of crap.

I ready to give up on MP3 Plyers. grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr.
 
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