Ms-dos

[killorb]

I have a gateway computer that won't boot into windows. Its boots only into dos mode. I have tried the command exit and win to no avail. I have gone into safe mode and shut down, run scan disk but nothing worked. I even tried the step by step confrigration which got me into windows but as soon as I shut down and restart it goes back into the dos prompt.

 

[mnymkr]

Could be you have a memory resident virus. Shut the pc off and unplug from surge protector for about 10 minutes. Plug it back in and try to start again. Let us know what happens.

 

[killorb]

We moved the PC to another room and it took about a 1/2 hour to hook it back up.

 

[Rollin' Rog]

Still having the problem? Have a look at this link:

http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q136416

Check your msdos.sys file (it is by default hidden and read only) in the c:\ directory to make sure you do not have a BootGui=0 line in it.

Check for the winboot.ini file (also hidden -- tick "show all files" in Folder Options>View)

Check your autoexec.bat file for command.com entries.