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MS Exchange server issue

Discussion in 'Business Applications' started by Vingman, Mar 22, 2006.

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  1. Vingman

    Vingman Thread Starter

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    The office is running Windows 2000 server and MS Exchange server with approx. 6 machines connected. When anybody in the office e-mails, the recipient is getting a different looking e-mail address than the one it is coming from. For example, if [email protected] sends an e-mail the recipient sees the e-mail coming from [email protected]. When the recipient tries to reply to the e-mail they get a "non-deliverable" message. What could be the cause of this and why would it be happening to everybody in the office at the same time? Thanks.
     
  2. Rockn

    Rockn

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    Look at your user settings in Active Directory. Generally, email accounts are the same as the user name unless you set it up manually or set up a policy that creates email accounts in the format you mentioned.
     
  3. Vingman

    Vingman Thread Starter

    Joined:
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    Rocky,
    Thanks for the fast reply. First of all, I'm a real novice when it comes to Windows 2000 server. When you log onto the server, is it pretty self explanatory of where you go to check the user settings? Also, if I change the user settings to match the e-mail account user names will this cause issues with everybody logging onto the server?
     
  4. Rockn

    Rockn

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    Go to Administrative Tools > Active Directory Users and Computers. You do not want to change the user name, there is no need to. In the properties select the Email Address tab and under SMTP you will see the users email address listed there. Edit it to what you want the email address to be or add additional ones you want sent to their inbox.
     
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