MS Knowledge Base

[buck52]

Howdy

Was not sure where to put this but here it is....
Is anyone else having trouble with the revised MSKB?
lots of there links are not working and when I do get one to work I'm not able to provide a link to it here even though I just copy and paste.

buck

 

[Davey7549]

buck
Yes I have had some problems initially with links. Here is what I had to do to overcome it. The new format string is quite different from the one I have kept prior to the changeover.
Below is an example of the difference
old string
http://support.microsoft.com/support/kb/articles/Q229/1/54.ASP
New string
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q229154
Notice the same article number at the end.
If the old string is provided up to the and including the asp the MS software will convert it to the new string.
The problem I had was using the full old string with syntax beyond the asp. I have since converted all my links to remove the syntax after the asp so I do not have any examples to give.
Has anyone else noticed this?
Dave

 

[TonyKlein]

I've found this too.
Everybody seems to be able to post these neat modern looking links, while mine look like the old ones with the top taken off.

Do you think I'll have to change all my links, or will this be fixed by MS?

 

[Davey7549]

Tony
If you are referring to the information beyond the asp part of the link I had to redo all mine and remove that info.
As far as MS modifing the software to do the conversion your guess is as good as mine. If I would venture a wild guess I would say they have completed what they are going to do.
Dave

Tony

Edit
Since I do not have an example of the long string could you post an example.
Dave

 

[buck52]

Thanks Dave

Here's what I just tried..

Not sure what it does for people that have a whole bunch of MS links saved but...

This one does not work

http://support.microsoft.com/defaul...741&iterationID=1&sessionID=anonymous|3169648

I think this one will

http://support.microsoft.com/default.aspx?scid=/search/viewDoc.aspx?docID=KC.Q283185

What I did was eliminate everything in the url back as far as the article number Q283185

When I go to an article the first example is what is in my address bar. I would have thought that a copy and paste of that would work . Wrong

Not sure I've solved anything here but....

buck

Edit: Dave ...click quote on mine you will see the long and short

 

[Davey7549]

Thanks Buck that is what I meant by cutting off the end. There are several string scenarios out there that people have saved and the will have to be truncated to be used.
Dave

PS. It took me about an hour to go through mine manually to change all of them most were saved in the shortened version.

 

[TonyKlein]

Well, some of my links seem to work, and others don't any more.
I'm not going to change them all at once, but will do so on a case by case basis.
I'm not amused...

Greetz,

 

[Davey7549]

Tony
No chuckles from this end either. I hope you don't have quite a few that will require changes.
Dave

 

[TonyKlein]

This is what some of them that do work look now, on my system.
This is a little weird, but it does work, at least...
Everything here goes through Microsoft Holland, so it might come out differently on your end, so let me attach as screen shot as well.

http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;q274498

 

[Davey7549]

Tony
Look good to me.
Here is what the link looks to using Microsoft US.

 

[TonyKlein]

Hi Davey,

But as you see from my attachment, here the blue MS heading is missing and the font is different as well.

Oh well, we'll find a solution to this yet...

Cheers,

 

[Davey7549]

Tony
Could it be going through the MS Holland interface that is giving you the difference?
Dave