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MS LifeCam HD 300 gives message LifeCam.exe has encountered a problem

Discussion in 'Hardware' started by beetle57, May 15, 2011.

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  1. beetle57

    beetle57 Thread Starter

    Joined:
    May 15, 2011
    Messages:
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    This is my first visit to a forum and first attempt to post.
    I use Windows XP SP3 and am trying install a Microsoft LifeCam HD 300 camera for use with Skyype.
    I initially installed the cam using the software on the supplied disk. On completion of installation I got the above message. I have just installed Skype and found that the mic was working but when I tried to set up the camera I got the message " The camera is in use by another programme. I could not find any other programme using the cam. I uninstalled the programme and re-installed. Same result.
    I then seardhed for drivers on the web and found LifeCam3.22.exe which I downloded and installed. With this I got the message "There is no camera installed on this computer"
    I then came to the Microsoft site and found LifeCam3.60.exe and downloaded and installed it. I have come the full circle and am back with the original error message and at a loss where to go next.

    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 6
    Processor Count: 2
    RAM: 2029 Mb
    Graphics Card: NVIDIA GeForce 7300 GS, 512 Mb
    Hard Drives: C: Total - 238456 MB, Free - 156257 MB; D: Total - 238472 MB, Free - 217041 MB;
    Motherboard: Intel Corporation, DG965WH, AAD41692-304, BQWH636000XB
    Antivirus: ESET NOD32 antivirus system 2.70, Updated: Yes, On-Demand Scanner: Enabled

    beetle57
     
  2. beetle57

    beetle57 Thread Starter

    Joined:
    May 15, 2011
    Messages:
    2
    Update. Microsoft offered to replace cam so I returned it to retailer instead. I traded it for a different manufacturers camera, am I permitted to say (a Logitech HD webcam C510), which installed perfectly, including identifying I had Skype, Windows Live and Facebook. I believe the problem was software.
     
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