1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

MS Office 2000 only prints in black and white

Discussion in 'All Other Software' started by CFitTech, Feb 22, 2013.

Thread Status:
Not open for further replies.
  1. CFitTech

    CFitTech Thread Starter

    Joined:
    Feb 22, 2013
    Messages:
    2
    So my company is still using office 2000 and most of our computers are on XP. The problem is that only MS office is printing in black and white. If we print from any other program it will print in color. This problem started after one of the employees changed out one of the color ink cartridges. The printer is plugged into one computer and shared on our network. Any computer that prints from office to this computer can only print in black and white.

    I have checked all the ink cartridges, powered down the printer, and looked through MS office printer settings.

    Has anyone heard of a problem like this or have any ideas on how to fix it?
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    15,963
    First Name:
    David
    The settings of this printer in the control panel area may have been set to B/W only.
    You need to on the machine that the printer is plugged into to check this.
     
  3. CFitTech

    CFitTech Thread Starter

    Joined:
    Feb 22, 2013
    Messages:
    2
    I have not checked the control panel for any printer settings yet. I find it odd that it only prints in black and white with office. I can take a look on Tuesday but I would think there is either a setting for B/W or color and not a setting for certain applications.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1090640

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice