ms office web access times out

[aaron90245]

I've got a couple of users who's office web access times out after about 5 minutes. I don't much experience with ms office, so this is probably a simple fix. Could someone tell me where I can find the 'logoff after ...' setting. (if there is one)

Thanks, Aaron

 

[aaron90245]

Anybody?

 

[bizzt]

What do you mean by "office web access times"?

 

[aaron90245]

It 'times out'. If the user is inactive for a set amount of time, they are logged off and have to log back on when they want to return to thier account. All of our e-mail is handled at corporate hq, so I am thinking it is a policy and can only be changed by making a request and justifying it.
Does anyone have any insight into a problem like this?
Aaron