MS Sidewinder Force Feedback 2 ...help!

Hi,

So it's my birthday & dad bless him has bought me this new joystick, well looks a bit of a beast to me...

Anyway, followed the instructions which said to load the software 1st. When I did this an error mesage came up:

_ins5576 has caused an error in OLEAUT.32.DLL_ins5576 winnowclose

Installation of the software seemed to continue so I thought I was ok, Step 2 is to plug in the joystick via the USB port, did this and this installation programme was supposedto then test the joypad however it came back saying it wasn't connected and I should try uninstalling/reinstall. Did this several times.

Tried adding the software through add/remove programmes & now get a different error message which occurs at 52% of copying the files to C:-

An error occurred during the move data process_115
Componentrogram Files\Win98 Inf Files
File Group:SWWin98Inf
File:C:\windows\Inf\SW\3W98.in_

I've looked on the Control Panel\Gaming Options & the status is "not connected".

I've done a lookup and there have been similar queries however not the same. I do have a second disk to load which is to fix a software issue with VIA USB host controller however I'm not getting the software installed off the 1st disk right!

Any suggestions welcomed, you've helped me out before.....I have the MS Flight Simulator 2002 to look forward to once I get this licked & so far I've used up 3 hrs of my birthday on this...ARGH

Thanks

Steve

 

Have you got any other USB devices working on this computer? If this is your first one, the support for it may not have been turned on yet. What chipset is on your MoBo? Do you have a USB root hub in Device Manager?

One thing to try ... next time you attempt an install of the software, use Ctrl+Alt+Del to End Task everything except Explorer and Systray. Once that's done try the installation.

Brian

 

Brian hi, thanks for the tips.

The scanner I have is run off a USB however a friend set up the p.c when it was 1st installed and I don’t recall him having any probs. This is the 1st USB device have tried to install.

How do I 'turn on' the support?

The manual that came with the p.c says the chipset is ‘VIA KT133/VT82C686A chipset’. The p.c. came with 128 Ram & I have installed a further 256 since if this makes a difference. It’s a windows ME operating system bought in Feb.

I know where my device manager is but how can I tell if I have a USB root hub? Hang on Under system properties /device manager, there is something called ‘universal serial bus controllers’ when I expand it there are 4 branches off it, 2 say ‘USB Root Hub’ and the other 2 say ‘ VIA TECH 3038 PCI TO USB Universal host Controller’ I take it 1 of these branches is what I’m looking for but not sure what to do next

I have tried shutting everything down except Explorer/systray but still get he same error message.

Thanks for the help so far, hope this helps with further ideas!


Steve

 

Have a look at this Microsoft article:

http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;q272261

 

AcaCandy hi,

Thanks for your help first of all, much appreciated. Pretty much p.c. ignorant, so when it goes wrong I “flap”!!

Looked at the article, certainly seems to be the initial problem I had (how do you find out this stuff??!)

I followed the instructions to use setup and manually install the software rather than letting the autosetup run. The error still came up, so I “ok”’d it away per instructions and then ran msconfig. I unchecked everything the notes said leaving only*statemngr checked. When the p.c. rebooted, it went into a blue screen with a note saying there were problems with a system file:-

VXDYNAMIC95(01)+00014F88 TO “0028”, SERVICE 800A

My only option was to restart and when it did I was put into safemode and had to restore to an earlier time. I’ve tried this 3 times now with the same result. I also tried it with *statemngr and Systray checked however no difference.

Any thoughts gratefully received!

p.s is the second error message I had re Win98InfFiles part of the same problem as that’s the one I get now when setup is running, I don’t get the Ins 5576 error any more.

Regards

Steve

 

Are you running ME? I'm not familiar with ME, does it have administrative options like 2000 or NT?

Also, can you post your startup items, start button, run, then type msinfo32 and hit ok....go to software, edit, select all, edit, copy and come back and paste.

Another thing you could try is to copy the contents of the cdrom to your hard drive and try to install from there.....

How much free space do you have on the hard drive?

 

acacandy hi,

yep i am running windows me. I honestly do not know whether the administrative properties are the same. this is my 1st home p.c. the ones at work have so many things removed from my access! don't even have access to control panel!

ok here is the msinfo 32 copy/paste-

*StateMgr c:\windows\system\restore\statemgr.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
CSINJECT.EXE c:\program files\norton systemworks\norton cleansweep\csinject.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
EM_EXEC c:\progra~1\logitech\mousew~1\system\em_exec.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
EnsoniqMixer starter.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Iomega Drive Icons c:\program files\iomega\driveicons\imgicon.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Iomega Startup Options c:\program files\iomega\common\imgstart.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
KeyMaestro c:\kmaestro\kmaestro.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
LexmarkPrinTray printray.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
LexStart lexstart.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
LoadPowerProfile rundll32.exe powrprof.dll,loadcurrentpwrscheme All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
LoadPowerProfile rundll32.exe powrprof.dll,loadcurrentpwrscheme All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
MiniLog c:\windows\system\zonelabs\minilog.exe -service All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
NAV DefAlert c:\progra~1\norton~1\norton~2\defalert.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Norton Auto-Protect c:\progra~1\norton~1\norton~2\navapw32.exe /loadquiet All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Norton eMail Protect c:\program files\norton systemworks\norton antivirus\poproxy.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
NPROTECT c:\program files\norton systemworks\norton utilities\nprotect.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
NPROTECT c:\program files\norton systemworks\norton utilities\nprotect.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
PCHealth c:\windows\pchealth\support\pchschd.exe -s All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
RealTray c:\program files\real\realplayer\realplay.exe systemboothideplayer All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ScanRegistry c:\windows\scanregw.exe /autorun All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SchedulingAgent mstask.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
ScriptBlocking "c:\program files\common files\symantec shared\script blocking\sbserv.exe" -reg All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
SSDPSRV c:\windows\system\ssdpsrv.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
StillImageMonitor c:\windows\system\stimon.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
SymTray - Norton SystemWorks c:\program files\common files\symantec shared\symtray.exe "norton systemworks" All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
SystemTray systray.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
TaskMonitor c:\windows\taskmon.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
tkonnect c:\program files\tiscali\tkonnect\tkonnect.exe updatemode .DEFAULT HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Tour c:\windows\wincool.exe /30m All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
TrueVector c:\windows\system\zonelabs\vsmon.exe -service All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

it's not pasted in the easiest format to read, anything i can do to make it easier?

I have 16.4 gb free on a 20 gb hard drive

i'll try you'e suggestion re copying the cd to my hardrive and installing from there however that'll be a tomorrow job as getting late for me now and unfortunately work tomorrow!

again many thanks for your help and if the above helps you think of something else, please let me know.

regards

Steve

 

Well, you've got more running there than I thought you said you'd ended the tasks on.........maybe I misunderstood your post.

You need to go back to your msconfig and uncheck these items from running on start up.

Maybe you are misunderstanding what to check and what not to check.....go back and re-read the Microsoft article......it wants 'only' the things checked that it addresses....you need to uncheck everything else......more than likely that's where your conflicts are.......

 

AcaCandy hi again,

I’m sure it’s me not explaining myself, thanks again for your help.

To clarify(I hope!), when I load the programme manually, I ok the error message away, it seems to load ok from there per the notes on the website.

The trouble I now have is when I run MSConfig and uncheck everything on the general tab(selective startup). This causes everything to be "unchecked"on the startup tab.

I then “check” the *statemngr so it is the only thing ticked in the “startup” tab. When I then click ok to reboot, I am coming up with the blue screen & error message I mentioned and then go into safe mode.

Due to this I’m not able to copy/paste what I now understand you’ve asked for as I’m having to restore the system to an earlier time before I unchecked everything except *statemngr.ie I’m not able to go into msinfo32 and see if anything is grey/disabled to do the analysis the report suggests.

What I copied & pasted yesterday was what’s in my startup before I uncheck anything.

Hope this clarifies.

I have tried this eve copying the contents of the disk to “C” drive however still get the following error:-

An error occurred during the move
Data Process –115
Componentrogramme Files\Win98InfFiles
Files Group SWWin98Inf
File C:\Windows\Inf\SW\3W98.in_

Which is what I get if I run it from “D” as well. I do not have Windows 98 if that is what this message is referring to so I am slightly confused to say the least!

Any thoughts?

Could this have anything to do with the 256RAM I installed a couple of months ago it’s the only thing I’ve installed hardware wise other than the joystick I’m now trying to install.

Sorry for the long post.

Regards

Steve