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Solved MS Word 2016 (Office 365) constantly freezing!

Discussion in 'Business Applications' started by bj nick, Nov 29, 2018.

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  1. bj nick

    bj nick Thread Starter

    Joined:
    Jun 10, 1999
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    This is really recent, after I paid this year's renewal.....when I try to "Save As" on any Word doc, it hangs up forever, until I close out using Task Manager (cont-alt-delete.) I have Windows 7 Home Pro on my desktop. This does not happen on the same program on my laptop (Windows 10.) I looked into the issue online, but it seemed that the options are very time-consuming, and the reviews on effectiveness were mixed at best.

    Any ideas? I guess I should at least start with uninstall/reinstall? (That's my inclination; it's just that I read other people saying they did that and it accomplished nothing.)

    Thanks!
     
  2. bj nick

    bj nick Thread Starter

    Joined:
    Jun 10, 1999
    Messages:
    1,651
    Just to confirm: I uninstalled/reinstalled Office 365 and it appears to have solved the problem.......haven't had a freeze in a few days.
     
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