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MS Word & Excel do not load files

Discussion in 'Windows 7' started by dougglos, Sep 16, 2010.

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  1. dougglos

    dougglos Thread Starter

    Joined:
    Nov 30, 2007
    Messages:
    1,037
    First Name:
    Douglas
    I have been using Windows 7 for about six months now, and have recently experienced a rather strange event when trying to access my Word and/or Excel documents. When I have opened either of these programs, and clicked on the small yellow file icon at the top to look at the available files, I get the normal list of those files, and can choose which one to open. However, occasionally after clicking the yellow "open" icon, the page is completely blank, that is to say none of my saved files are showing. After a time (usually about five or six minutes), the page loads and I see all these files so that I can then open the required one. If I go to Task Manager, nothing is showing as running, so I am at a loss why this should be. If anyone has any suggestions I would be grateful for their advice. Many thanks.
     
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