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MS Works database error message

Discussion in 'Business Applications' started by queensgrt, Nov 8, 2009.

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  1. queensgrt

    queensgrt Thread Starter

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    Use XP OS and Works 9.0. Got the following error message when I tried to open my document, which I'd been working on all day. It is my time sheet and now I can't open it, and I've lost ALL my billing for October. I'll donate big bucks if someone can help. Microsoft paid support is a joke. This has been a problem with earlier versions according to my Google search, but was supposed to be fixed with the 9.0 version - but obviously it's still an issue. Here's the error message:

    There was a serious error loading the data. Your document appears to be damaged. Works will stop loading the document with what was read when the error occurred. Please try loading a recent backup copy of this document.

    My backup won't open either, so I'm really screwed. I'm serious about the donation. Please help me get this file opened. Thanks in advance for your help.
     
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  3. OBP

    OBP Trusted Advisor

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    You could try opening the document with another software program like Excel or the free Open Office.
     
  4. queensgrt

    queensgrt Thread Starter

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    Thanks, OBP, but it says file formal not valid when I try that. Any other thoughts?
     
  5. OBP

    OBP Trusted Advisor

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    Can you send me a copy of the file?
     
  6. queensgrt

    queensgrt Thread Starter

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    Yes, OBP, would be happy to. edited to remove email addy. Send me an email and tell me how to send the file to you. It's very small, so could do as an attachment. Thanks so much
     
  7. OBP

    OBP Trusted Advisor

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    I have emailed you, so I suggest that you remove your email address from your last post to avoid being Spammed.
     
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