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msconfig gives access denied, now stuck in Diagnostic mode

Discussion in 'Windows XP' started by John-oh, Sep 3, 2014.

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  1. John-oh

    John-oh Thread Starter

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    Hi -- On my wife's computer I changed to "Diagnostic" mode with msconfig, but now it won't let me change back to normal startup. Annoyingly it won't allow me to launch my network either, so no internet connection. So I can't run any SysInfo programs...

    The msconfig message is "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes.". However there is only one user account.

    No, I do NOT have any HP hardware or software. Running Windows XP with SP3. Dell PC.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
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    First Name:
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    What's the model name and model number of that Dell computer?

    What's the "service tag" number and/or "express service code" number on it?

    -------------------------------------------------------

    Assuming it hasn't been disabled and it still has a list of restore points, have you tried using System Restore to revert back to a date and time BEFORE you made that change?

    Start - All Programs - Accessories - System Tools - System Restore

    -------------------------------------------------------
     
  3. John-oh

    John-oh Thread Starter

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    OK, please disregard this query -- the PC is also 11 years old, won't talk to USB ports, and is now very noisy, so I am dumping it. Thanks.
     
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