Msconfig/Startup runs and then disappears

[WP.USER]

Problem: The Wild Tangent Error Pop-up was solved on my desktop computer by using:

START ---- RUN---type in msconfig-----then going to START-UP and unchecking the Wild Tangent File...... But.....

Our Laptop has the same problem, which is an XP also.....we tried the above solution. The lap top has SPY Bot, and Ad Ware removal like my desktop computer, but now we have a new problem before we solve the Wild Tangent problem.

And that is.......When we go to click the Start-up Tab in the System Configuration Ultilty which brings us to all the files on Start-up, we do see all the files but, the page disappears after about 5 seconds, it acts like it is timing out.

This quick disappearing act does not give us a chance to find the file and unclick the Wild Tangent file to solve our problem.

How do we fix the Start-up so it will last more than 5 seconds?

Thanks for all your help!

 

[Dan O]

Try running Windows System File Checker (SFC), which repairs damaged and missing files. To execute it select Start/Run and type: SFC /SCANNOW

 

[WP.USER]

I tried running Windows System File Checker: Start/Run and type: SFC /SCANNOW.

It did check, because it took a long time to scan. Once it was finished, the little box disappeared. Was it suppose to do anything else?

Anyway, I tried getting back into System Configuration Ultility to the Start-Up tab and it immediatly closes (I see the files for less than a second).

Any other suggestions?

Thanks for all your help.

 

[WP.USER]

Bumping to the top....

 

[mobo]

Download Adaware Se from http://www.lavasoftusa.com/support/download/
In Ad-aware click the Gear to go to the Settings area.
The following items should be on a green check, not on a red X.
Under the Scanning button:Scan within archives
Under Memory & Registry, Check EVERYTHING
In Check Drives & Folders, make sure all of your hard drives are selected
Under the Advanced button, Check
Move deleted files to recycle bin
Include additional object information
Include negligible object information
Include environment information
Under the defaults button Set the homepage you wish to have set as default.
Under the tweak button
Some of these may not be an available option, depending on your version of Ad-aware and your version of Windows. Do not be concerned if you cannot select a certain item.

In Scanning Engine:Unload recognized processes during scanning
Include info about ignored objects in logfile, if detected in scan
Include basic Ad-aware settings in logfile
Include additional Ad-aware settings in logfile
Include used command line parameters in logfile
In Cleaning Engine: XP/2000: Allow unloading explorer to unload shell extensions prior to deletion
Let Windows remove files in use at next reboot
UNCHECK: Automatically try to unregister objects prior to deletion
Click Proceed to save these settings. When you would like to perform a "Full Scan," switch the scan mode from SmartScan to Custom
_______________________________________________________________
Create a folder on your hard drive somewhere like in "My Documents" and name it Hijackthis
Download 'Hijack This to its own folder http://www.dotcomsecurity.org/downloads/HijackThis.exe
Doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, load it in Notepad, and copy its contents here.

Most of what it lists
will be harmless or even essential, don't fix anything yet.

 

[WP.USER]

I am slowly digesting all the information you provided.

I did the Quick Reply early this morning and sent a message, but I do not see my message! Now....I have to remember all the information I meant to say this morning.

Long story made short....My biggest problem was trying to find Notepad on my Hard Drive. I know how to find Notepad when I go to Start, then Assessories, then Notepad, but.....How do you find it from the Hard Drive?

I looked and looked.....but, could not find Notepad when looking for it from the hard drive. Help! I know it is there! Can you please tell me how to locate Notepad when looking for it from the Hard Drive? Then.....I can show you my files.

Thanks for all you help....

 

[WP.USER]

Bumping to the Top.

I did do the SCAN for HijacK This....but, could not figure out how to Save to Notepad.

Also, when looking over the files, I did see 3 Wild Tangent Files.

Please tell me how to save this file so you can see them.

Thanks for all your help.

 

[WP.USER]

Logfile of HijackThis v1.98.2
Scan saved at 10:58:10 AM, on 9/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\smsc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\System32\svxhost.exe
C:\WINDOWS\System32\svchosts.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\WINDOWS\System32\WINBOOT32.EXE
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\EzButton System V1.0\EzButton.exe
C:\Documents and Settings\Rick's Place\My Documents\New Folder\HijackThis.exe
C:\Program Files\EarthLink TotalAccess\FastLane\IPClient.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.averatec.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [QBCD Autorun] D:\autorun.exe restart TIMER_SEQUENCE first
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Microsoft-Updates] svxhost.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Win32 USB2 Driver] smsc.exe
O4 - HKLM\..\Run: [Cryptographic Service] C:\WINDOWS\System32\zuwjkms.exe
O4 - HKLM\..\Run: [Microsoft Restore] scrgrd.exe
O4 - HKLM\..\Run: [Windows Config] svchosts.exe
O4 - HKLM\..\Run: [Reg Services] WINBOOT32.EXE
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\RunServices: [Microsoft-Updates] svxhost.exe
O4 - HKLM\..\RunServices: [Win32 USB2 Driver] smsc.exe
O4 - HKLM\..\RunServices: [Microsoft Restore] scrgrd.exe
O4 - HKLM\..\RunServices: [Windows Config] svchosts.exe
O4 - HKLM\..\RunServices: [Reg Services] WINBOOT32.EXE
O4 - HKLM\..\RunOnce: [Win32 USB2 Driver] smsc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [Win32 USB2 Driver] smsc.exe
O4 - HKCU\..\Run: [Microsoft Restore] scrgrd.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - HKCU\..\RunOnce: [Win32 USB2 Driver] smsc.exe
O4 - Startup: EzButton System.lnk = C:\Program Files\EzButton System V1.0\EzButton.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.averatec.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1094000918477
O17 - HKLM\System\CCS\Services\Tcpip\..\{DAFAD2DA-A3A0-44D6-AE9C-3E3131A46353}: NameServer = 207.69.188.187 207.69.188.186

 

[WP.USER]

BuMpInG.....To.....THe.....ToP

 

[mobo]

Rescan once again now with hijack then insert a check next to each of the following then close all browser windows and click "fix checked"

O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background

O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot

O4 - HKLM\..\Run: [Microsoft-Updates] svxhost.exe

O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain

O4 - HKLM\..\Run: [Win32 USB2 Driver] smsc.exe

O4 - HKLM\..\Run: [Cryptographic Service] C:\WINDOWS\System32\zuwjkms.exe

O4 - HKLM\..\Run: [Microsoft Restore] scrgrd.exe

O4 - HKLM\..\Run: [Windows Config] svchosts.exe

O4 - HKLM\..\Run: [Reg Services] WINBOOT32.EXE

O4 - HKLM\..\RunServices: [Microsoft-Updates] svxhost.exe

O4 - HKLM\..\RunServices: [Win32 USB2 Driver] smsc.exe

O4 - HKLM\..\RunServices: [Microsoft Restore] scrgrd.exe

O4 - HKLM\..\RunServices: [Windows Config] svchosts.exe

O4 - HKLM\..\RunServices: [Reg Services] WINBOOT32.EXE

O4 - HKLM\..\RunOnce: [Win32 USB2 Driver] smsc.exe

O4 - HKCU\..\Run: [Win32 USB2 Driver] smsc.exe

O4 - HKCU\..\Run: [Microsoft Restore] scrgrd.exe

O4 - HKCU\..\RunOnce: [Win32 USB2 Driver] smsc.exe


Now set your system to show hidden files and folders http://dotcomsecurity.org/forums/index.php?showtopic=57


reboot into safe mode http://dotcomsecurity.org/forums/index.php?showtopic=55


Open windows explorer, find then delete:
C:\WINDOWS\System32\zuwjkms.exe
C:\Program Files\WildTangent
C:\WINDOWS\System32\svxhost.exe
C:\WINDOWS\System32\WINBOOT32.EXE

Reboot, rescan with hijack then post an updated logfile.