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mshta.exe%1%...cannot get rid of hijack this attached

Discussion in 'Virus & Other Malware Removal' started by cardlady47, Jul 4, 2006.

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  1. cardlady47

    cardlady47 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    121
    Please me with this pest....I have and ran Pest patrol and also ewido, but they must bemissing this.....I check processes and it shows up on that. Here is my HiJack this log.
    Please advise.
    Logfile of HijackThis v1.99.1
    Scan saved at 2:30:04 PM, on 7/4/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5450.0004)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HBSrvApp.exe
    C:\WINDOWS\system32\netdde.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\WINDOWS\system32\Tablet.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\mpssvc.exe
    C:\WINDOWS\system32\netdde.exe
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\WINDOWS\SYSTEM32\cidaemon.exe
    C:\WINDOWS\SYSTEM32\cidaemon.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HDHBClient.exe
    C:\Program Files\Clock Tray Skins\ClockTraySkins.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\WTablet\TabUserW.exe
    C:\Program Files\MemoKit\memokit2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Documents and Settings\Cardlady47\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SpoofBHO Class - {07A78AEA-4A54-4967-9A60-4B68592D30C7} - C:\WINDOWS\se_spoof.dll (file missing)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: WeeklyExecuter Class - {590FFB84-6A29-4797-9C0E-B15DF2C4CDCB} - C:\WINDOWS\system32\tload.ocx (file missing)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
    O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program Files\DAP\DAPIEBar.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
    O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKCU\..\Run: [PCMagHDHeartBeat2] "C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HDHBClient.exe" /m
    O4 - HKCU\..\Run: [SkinClock] C:\Program Files\Clock Tray Skins\ClockTraySkins.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
    O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Startup: Diskeeper 10 Professional Edition Registration.lnk = C:\Program Files\Diskeeper Corporation\Diskeeper\ESIRegister.exe
    O4 - Startup: MemoKit.lnk = C:\Program Files\MemoKit\mk.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
    O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
    O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Start PostSmile - {F596B4DB-835A-4b2f-9BCF-F44FD9705E87} - C:\Program Files\PostSmile\postsmile.exe (HKCU)
    O9 - Extra 'Tools' menuitem: Start PostSmile - {F596B4DB-835A-4b2f-9BCF-F44FD9705E87} - C:\Program Files\PostSmile\postsmile.exe (HKCU)
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/cli/1.0.0971.28/WinSSWebAgent.CAB
    O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edgesuite.net/dlmanager/versions/activex/dlm-activex-2.0.4.4.cab
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com/computercheckup/qdiagcc.cab
    O16 - DPF: {590FFB84-6A29-4797-9C0E-B15DF2C4CDCB} (WeeklyExecuter Class) - http://soft.trustincash.com/install/tload.cab
    O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirelessUploadControl.cab
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1450/ftp.coupons.com/r3302/cpbrkpie.cab
    O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL TopSpeedMonitor - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: HBService - Ziff Davis Media, Inc - C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HBSrvApp.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: MSMPSVC - Unknown owner - C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe" -n 4 (file missing)
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
     
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  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    109,908
    • Open Ewido and select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    • Once in the Settings screen click on "Recommended actions" and then select "Quarantine"
    • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"

    Close Ewido Anti-spyware, Do NOT run a scan yet. We will do that later in safe mode.


    • Reboot your computer into Safe Mode now. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
      IMPORTANT: Do not open any other windows or programs while Ewido is scanning as it may interfere with the scanning process:
    • Launch Ewido Anti-spyware by double-clicking the icon on your desktop.
    • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    • Ewido will now begin the scanning process. Be patient this may take a little time.
      Once the scan is complete do the following:
    • If you have any infections you will prompted, then select "Apply all actions"
    • Next select the "Reports" icon at the top.
    • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    • Close Ewido and reboot your system back into Normal Mode.


    Run ActiveScan online virus scan: here

    When the scan is finished, save the results from the scan!


    Come back here and post a new HijackThis log along with the logs from the Ewido and Panda scans.
     
  4. cardlady47

    cardlady47 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    121
    I am going to follow your instructions in a bit, my guests are leaving now. Thank you so much for your help.....will be back with reports soon.
    Annette
     
  5. cardlady47

    cardlady47 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    121
    Well finally I have finished all scans. Here is thenew HiJack This.
    Logfile of HijackThis v1.99.1
    Scan saved at 4:40:31 PM, on 7/5/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5450.0004)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HBSrvApp.exe
    C:\WINDOWS\system32\netdde.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\WINDOWS\system32\Tablet.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\mpssvc.exe
    C:\WINDOWS\system32\netdde.exe
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\Program Files\Clock Tray Skins\ClockTraySkins.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\WINDOWS\system32\WTablet\TabUserW.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\WINDOWS\SYSTEM32\cidaemon.exe
    C:\WINDOWS\SYSTEM32\cidaemon.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Documents and Settings\Cardlady47\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SpoofBHO Class - {07A78AEA-4A54-4967-9A60-4B68592D30C7} - C:\WINDOWS\se_spoof.dll (file missing)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: WeeklyExecuter Class - {590FFB84-6A29-4797-9C0E-B15DF2C4CDCB} - C:\WINDOWS\system32\tload.ocx (file missing)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
    O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program Files\DAP\DAPIEBar.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
    O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKCU\..\Run: [PCMagHDHeartBeat2] "C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HDHBClient.exe" /m
    O4 - HKCU\..\Run: [SkinClock] C:\Program Files\Clock Tray Skins\ClockTraySkins.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
    O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Startup: Diskeeper 10 Professional Edition Registration.lnk = C:\Program Files\Diskeeper Corporation\Diskeeper\ESIRegister.exe
    O4 - Startup: MemoKit.lnk = C:\Program Files\MemoKit\mk.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
    O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
    O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Start PostSmile - {F596B4DB-835A-4b2f-9BCF-F44FD9705E87} - C:\Program Files\PostSmile\postsmile.exe (HKCU)
    O9 - Extra 'Tools' menuitem: Start PostSmile - {F596B4DB-835A-4b2f-9BCF-F44FD9705E87} - C:\Program Files\PostSmile\postsmile.exe (HKCU)
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/cli/1.0.0971.28/WinSSWebAgent.CAB
    O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edgesuite.net/dlmanager/versions/activex/dlm-activex-2.0.4.4.cab
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com/computercheckup/qdiagcc.cab
    O16 - DPF: {590FFB84-6A29-4797-9C0E-B15DF2C4CDCB} (WeeklyExecuter Class) - http://soft.trustincash.com/install/tload.cab
    O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirelessUploadControl.cab
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1450/ftp.coupons.com/r3302/cpbrkpie.cab
    O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL TopSpeedMonitor - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: HBService - Ziff Davis Media, Inc - C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HBSrvApp.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: MSMPSVC - Unknown owner - C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe" -n 4 (file missing)
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    Here is the Ewido
    ---------------------------------------------------------
    ewido anti-spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 11:44:57 AM 7/5/2006

    + Scan result:



    C:\Program Files\Common Files\Microsoft Shared\Proof\atmupdate.exe -> Proxy.Small : Cleaned with backup (quarantined).
    :mozilla.516:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Adbrite : Cleaned with backup (quarantined).
    :mozilla.576:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Adbrite : Cleaned with backup (quarantined).
    :mozilla.565:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Adjuggler : Cleaned with backup (quarantined).
    :mozilla.77:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Burstnet : Cleaned with backup (quarantined).
    C:\Documents and Settings\Cardlady47\Cookies\[email protected][1].txt -> TrackingCookie.Burstnet : Cleaned with backup (quarantined).
    :mozilla.254:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Casalemedia : Cleaned with backup (quarantined).
    :mozilla.70:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Com : Cleaned with backup (quarantined).
    :mozilla.76:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Com : Cleaned with backup (quarantined).
    :mozilla.7:C:\Program Files\Support.com\backup\co\cookies.txt\831_5fd175be8_.vir/cookies.txt -> TrackingCookie.Com : Error during cleaning.
    :mozilla.7:C:\Program Files\Support.com\backup\co\cookiesnew.txt\830_50_.vir/cookiesnew.txt -> TrackingCookie.Com : Error during cleaning.
    :mozilla.8:C:\Program Files\Support.com\backup\co\cookies.txt\831_5fd175be8_.vir/cookies.txt -> TrackingCookie.Com : Error during cleaning.
    :mozilla.8:C:\Program Files\Support.com\backup\co\cookiesnew.txt\830_50_.vir/cookiesnew.txt -> TrackingCookie.Com : Error during cleaning.
    :mozilla.555:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Euroclick : Cleaned with backup (quarantined).
    :mozilla.258:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup (quarantined).
    :mozilla.272:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup (quarantined).
    :mozilla.174:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Hypertracker : Cleaned with backup (quarantined).
    :mozilla.164:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
    :mozilla.309:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
    :mozilla.382:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
    :mozilla.43:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
    :mozilla.443:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
    C:\Documents and Settings\Tracie\Cookies\[email protected][1].txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
    C:\Documents and Settings\Tracie\Cookies\[email protected][1].txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
    :mozilla.78:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
    :mozilla.158:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Sexcounter : Cleaned with backup (quarantined).
    :mozilla.8:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    :mozilla.9:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    C:\Documents and Settings\Cardlady47\Cookies\[email protected][1].txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
    :mozilla.522:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
    :mozilla.62:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
    :mozilla.64:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
    C:\Documents and Settings\Cardlady47\Cookies\[email protected][2].txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
    :mozilla.54:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
    :mozilla.55:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
    :mozilla.49:C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt -> TrackingCookie.Zedo : Cleaned with backup (quarantined).
    C:\Program Files\WinTools\RAM Saver Pro\comboost.exe -> Trojan.Small.ij : Cleaned with backup (quarantined).


    ::Report end

    Here is Pands scan

    Incident Status Location

    Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Cardlady47\Application Data\Mozilla\Firefox\Profiles\p1e2o0o8.Annette\cookies.txt[server.iad.liveperson.net/hc/LPqvc_qvc]
    Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Cardlady47\Cookies\[email protected][2].txt
    Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Cardlady47\Cookies\[email protected][1].txt
    Virus:Eicar.Mod Not disinfected C:\Program Files\PestPatrol\Help.chm[/HowCanITestDetection.html]
    Virus:Eicar.Mod Not disinfected C:\Program Files\PestPatrol\Help_chm.vir[/HowCanITestDetection.html]
    Virus:Eicar.Mod Not disinfected C:\Program Files\PestPatrol\Help_chm.vir0[/HowCanITestDetection.html]
    Virus:Eicar.Mod Not disinfected C:\Program Files\PestPatrol_zip.vir[PestPatrol/Help_chm.vir][/HowCanITestDetection.html]
    Spyware:Cookie/Com.com Not disinfected C:\Program Files\Support.com\backup\co\cookies.txt\831_5fd175be8_.vir[cookies.txt][.com.com/]
    Spyware:Cookie/Com.com Not disinfected C:\Program Files\Support.com\backup\co\cookiesnew.txt\830_50_.vir[cookiesnew.txt][.com.com/]
    Spyware:Cookie/Com.com Not disinfected F:\Backup Programs DiskC\Support.com\backup\co\cookies.txt\831_5fd175be8_.vir[cookies.txt][.com.com/]
    Spyware:Cookie/Com.com Not disinfected F:\Backup Programs DiskC\Support.com\backup\co\cookiesnew.txt\830_50_.vir[cookiesnew.txt][.com.com/]
    Virus:Eicar.Mod Not disinfected F:\Windows OneCare Backup\ANNETTE\2006\Files\Part 233.zip[C\Program Files\PestPatrol.zip][PestPatrol/Help_chm.vir][/HowCanITestDetection.html]
    Virus:Eicar.Mod Not disinfected F:\Windows OneCare Backup\ANNETTE\2006\Files\Part 233.zip[C\Program Files\PestPatrol\Help.chm][/HowCanITestDetection.html]
    Virus:Eicar.Mod Not disinfected F:\Windows OneCare Backup\ANNETTE\2006\Files\Part 233.zip[C\Program Files\PestPatrol\Help_chm.vir][/HowCanITestDetection.html]
    Spyware:Cookie/Com.com Not disinfected F:\Windows OneCare Backup\ANNETTE\2006\Files\Part 244.zip[C\Program Files\Support.com\backup\co\cookies.txt\831_5fd175be8_.vir][cookies.txt][.com.com/]
    Spyware:Cookie/Com.com Not disinfected F:\Windows OneCare Backup\ANNETTE\2006\Files\Part 244.zip[C\Program Files\Support.com\backup\co\cookiesnew.txt\830_50_.vir][cookiesnew.txt][.com.com/]
     
  6. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    109,908
    Please download SmitfraudFix (by S!Ri)

    Extract (unzip) the content (a folder named SmitfraudFix) to your Desktop. This is imperative for the tool to function properly. If using a utility such as winzip you will have to direct it there as it will not unzip to the desktop by default. The desination location should look like this (C: being your primary drive): C:\Documents and Settings\User\Desktop\SmitfraudFix

    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
    Please copy/paste the content of that report into your next reply.

    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
    http://www.beyondlogic.org/consulting/proc...processutil.htm
     
  7. cardlady47

    cardlady47 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    121
    Here goes, I followed your instructions
    SmitFraudFix v2.67

    Scan done at 20:41:28.60, Wed 07/05/2006
    Run from C:\Documents and Settings\Cardlady47\Desktop\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    Fix ran in normal mode

    »»»»»»»»»»»»»»»»»»»»»»»» C:\


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


    »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Cardlady47\Application Data


    »»»»»»»»»»»»»»»»»»»»»»»» Start Menu


    »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\CARDLA~1\FAVORI~1


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop


    »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


    »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


    »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
    "Source"="About:Home"
    "SubscribedURL"="About:Home"
    "FriendlyName"="My Current Home Page"


    »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    "{24E27EA9-FCF3-444F-BD80-20543BA5D946}"="Trustworking System Class"


    »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


    »»»»»»»»»»»»»»»»»»»»»»»» End
     
  8. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    109,908
    You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

    Next, please reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
    Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

    You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

    The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

    The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

    A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new HijackThis log.

    The report can also be found at the root of the system drive, usually at C:\rapport.txt

    Warning: running option #2 on a non infected computer will remove your Desktop background.
     
  9. cardlady47

    cardlady47 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    121
    Thank you so much for all this help. As soon as I am able I will send another donation.
    Annette


    Here is new Hijack This log
    Logfile of HijackThis v1.99.1
    Scan saved at 10:25:41 PM, on 7/5/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5450.0004)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HBSrvApp.exe
    C:\WINDOWS\system32\netdde.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\WINDOWS\system32\Tablet.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\mpssvc.exe
    C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    C:\WINDOWS\system32\netdde.exe
    C:\PROGRA~1\PESTPA~1\PPControl.exe
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HDHBClient.exe
    C:\Program Files\Clock Tray Skins\ClockTraySkins.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\WINDOWS\system32\WTablet\TabUserW.exe
    C:\Program Files\MemoKit\memokit2.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Documents and Settings\Cardlady47\Desktop\HijackThis.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SpoofBHO Class - {07A78AEA-4A54-4967-9A60-4B68592D30C7} - C:\WINDOWS\se_spoof.dll (file missing)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: WeeklyExecuter Class - {590FFB84-6A29-4797-9C0E-B15DF2C4CDCB} - C:\WINDOWS\system32\tload.ocx (file missing)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
    O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program Files\DAP\DAPIEBar.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
    O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKCU\..\Run: [PCMagHDHeartBeat2] "C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HDHBClient.exe" /m
    O4 - HKCU\..\Run: [SkinClock] C:\Program Files\Clock Tray Skins\ClockTraySkins.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
    O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Startup: Diskeeper 10 Professional Edition Registration.lnk = C:\Program Files\Diskeeper Corporation\Diskeeper\ESIRegister.exe
    O4 - Startup: MemoKit.lnk = C:\Program Files\MemoKit\mk.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
    O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
    O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Start PostSmile - {F596B4DB-835A-4b2f-9BCF-F44FD9705E87} - C:\Program Files\PostSmile\postsmile.exe (HKCU)
    O9 - Extra 'Tools' menuitem: Start PostSmile - {F596B4DB-835A-4b2f-9BCF-F44FD9705E87} - C:\Program Files\PostSmile\postsmile.exe (HKCU)
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/cli/1.0.0971.28/WinSSWebAgent.CAB
    O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edgesuite.net/dlmanager/versions/activex/dlm-activex-2.0.4.4.cab
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com/computercheckup/qdiagcc.cab
    O16 - DPF: {590FFB84-6A29-4797-9C0E-B15DF2C4CDCB} (WeeklyExecuter Class) - http://soft.trustincash.com/install/tload.cab
    O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirelessUploadControl.cab
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1450/ftp.coupons.com/r3302/cpbrkpie.cab
    O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL TopSpeedMonitor - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: HBService - Ziff Davis Media, Inc - C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HBSrvApp.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: MSMPSVC - Unknown owner - C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe" -n 4 (file missing)
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    And here is the report.
    SmitFraudFix v2.67

    Scan done at 22:12:08.43, Wed 07/05/2006
    Run from C:\Documents and Settings\Cardlady47\Desktop\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    Fix ran in safe mode

    »»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    »»»»»»»»»»»»»»»»»»»»»»»» Killing process


    »»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

    GenericRenosFix by S!Ri


    »»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


    »»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


    »»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

    Registry Cleaning done.

    »»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll


    »»»»»»»»»»»»»»»»»»»»»»»» End
     
  10. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    109,908
    Rescan with HijackThis, close all browser windows except HijackThis, put a check mark beside these entries and click fix checked.


    O2 - BHO: SpoofBHO Class - {07A78AEA-4A54-4967-9A60-4B68592D30C7} - C:\WINDOWS\se_spoof.dll (file missing)

    O2 - BHO: WeeklyExecuter Class - {590FFB84-6A29-4797-9C0E-B15DF2C4CDCB} - C:\WINDOWS\system32\tload.ocx (file missing)

    O16 - DPF: {590FFB84-6A29-4797-9C0E-B15DF2C4CDCB} (WeeklyExecuter Class) - http://soft.trustincash.com/install/tload.cab

    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/14...2/cpbrkpie.cab



    Reboot and post another HijackThis log please.
     
  11. cardlady47

    cardlady47 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    121
    Here is my new, hopefully all cleaned up, HiJack This log. Looks like those items I checked are gone.
    Logfile of HijackThis v1.99.1
    Scan saved at 1:16:12 PM, on 7/6/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5450.0004)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HBSrvApp.exe
    C:\WINDOWS\system32\netdde.exe
    C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    C:\WINDOWS\System32\HPZipm12.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\WINDOWS\system32\Tablet.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\mpssvc.exe
    C:\WINDOWS\system32\netdde.exe
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    C:\PROGRA~1\PESTPA~1\PPControl.exe
    C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HDHBClient.exe
    C:\Program Files\Clock Tray Skins\ClockTraySkins.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\WTablet\TabUserW.exe
    C:\Program Files\MemoKit\memokit2.exe
    C:\Documents and Settings\Cardlady47\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
    O3 - Toolbar: DAP Bar - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - C:\Program Files\DAP\DAPIEBar.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
    O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [PCMagHDHeartBeat2] "C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HDHBClient.exe" /m
    O4 - HKCU\..\Run: [SkinClock] C:\Program Files\Clock Tray Skins\ClockTraySkins.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Startup: Diskeeper 10 Professional Edition Registration.lnk = C:\Program Files\Diskeeper Corporation\Diskeeper\ESIRegister.exe
    O4 - Startup: MemoKit.lnk = C:\Program Files\MemoKit\mk.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
    O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
    O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Start PostSmile - {F596B4DB-835A-4b2f-9BCF-F44FD9705E87} - C:\Program Files\PostSmile\postsmile.exe (HKCU)
    O9 - Extra 'Tools' menuitem: Start PostSmile - {F596B4DB-835A-4b2f-9BCF-F44FD9705E87} - C:\Program Files\PostSmile\postsmile.exe (HKCU)
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/cli/1.0.0971.28/WinSSWebAgent.CAB
    O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edgesuite.net/dlmanager/versions/activex/dlm-activex-2.0.4.4.cab
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com/computercheckup/qdiagcc.cab
    O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirelessUploadControl.cab
    O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL TopSpeedMonitor - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: HBService - Ziff Davis Media, Inc - C:\Program Files\PC Magazine Utilities\HD HeartBeat 2\HBSrvApp.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: MSMPSVC - Unknown owner - C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MSMPSVC.exe" -n 4 (file missing)
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
    O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
     
  12. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    109,908
    The log looks good now. How are things running?
     
  13. cardlady47

    cardlady47 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    121
    Things are running great.....no more lagging and waiting forever to delete an email. I would click on delete and wait almost 10 seconds before it deleted.

    Thank you so much for all of your help and sharing your knowledge with me.

    As soon as I am able I will send another donation, don't know what I would do without this site and you wonderful helpful, computer smart people.

    Annette
     
  14. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    109,908
    You're welcome. :)

    Now you should turn system restore off to flush out all previous system restore points, then turn it back on and create a new restore point:

    To turn off system restore, on the Desktop, right click on My Computer and click on Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply and then click OK.

    Restart your computer, turn System Restore back on and create a restore point.

    To create a new restore point, click on Start – All Programs – Accessories – System Tools and then select System Restore.

    In the System Restore wizard, select Create a restore point and click the Next button.

    Type a name for your new restore point then click on Create.


    I also recommend downloading SPYWAREBLASTER for added protection.

    Read here for info on how to tighten your security.



    Delete your temporary files:

    In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit - Select All then Edit - Delete to delete the entire contents of the Temp folder.

    Go to Start - Run and type %temp% in the Run box. The Temp folder will open. Click Edit - Select All then hit Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel - Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

    Empty the recycle bin.
     
  15. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    109,908
    As this issue is resolved, I'm closing this thread. If you need it reopened, please contact me or one of the other Moderators.

    Anyone else with a similar problem, please start a new thread.
     
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