MSI motherboard defects. Can't understand why.

Hello everyone,

This is my first time posting on one of these forums, so bare with me.

I recently purchased a new comp with an MSI motherboard in it. It has an onboard graphics card (ATI 9200 series), and soundcard (Audigy I believe). The problem is that the soundcard works but cuts out like after a few seconds of any type of multimedia being played/watched, and the videocard is definately not living up to its high standards. Like even counterstrike is choppy.

I downloaded all the drivers necessary for the installation process, and even updated the bios a couple of times. Nothing seems to work.

I have honestly tried everything I can in terms of software installation/manipulation etc. for the past 4 months and nothing seems to give.

The model of my board is a MSI 865PE Neo2-P.

If any of you have any suggestions, that would much appreciated.

Thanks.

 

Doesn't the motherboard have a warranty? And isn't there someone around to honor that warranty (MSI or your computer dealer)?

Sometimes things just don't work correctly and have to be replaced.

 

Blas,

Doesn't really sound like a defective MOBO, more like a performance issue, or configuration problem.

 

Theres a few problems here.
First: Is the motherboard black or red? That will tell us if you have
the standard or platinum edition.

Second: The motherboards in this line-up do not use on board video.
So we need to find out exactly what video card you have installed.

Third: It does have onboard sound, but it is not Audigy based it
uses the Realtek chipset.

Fourth: We need to know what OS your using. 98 ME or XP?

 

865PE Neo2-P is the platinum edition.