msiesh.dll error: I can't do anything

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Thread Starter
Apr 16, 2004
Every time I try and open a folder, My Computer, or Internet Explorer, I either get a message saying "Explorer has found an error in MSIESH.DLL. If you continue to experience problems, restart your computer" or "Explorer has found an error in <unknown>. If you continue to experience problems, restart your computer."

All my research has led me to the conclusion that this is a spyware problem, but everything I have read has indicated that I need to download a program that removes this or for me to change some setting. My problem is that I cannot access internet explorer or my control panel, so I am incapable of downloading anything to remedy this. It seems as if every fascet of the operation of my computer has been taken away with the exception of the "Run" command and the direct access of software such as MS word, excel, etc.

I am operating on a Dell, with Windows ME. I was wondering what I can do to allow me to access my folders and the internet. Do I need to take my computer in to a specialist, is there some way I can reconcile this in safe mode, something I can enter into the DOS prompt, or am I out of luck?

I apologize for my lack of knowledge, and I greatly appreciate any feeback given.

Thank you!


Sep 8, 2001
Likely Adware/Spyware threat.


Get, install, update and run free Ad-aware (and its HexDump plug-in) from

First in the main window look in the bottom right corner and click on Check for updates now and download the latest referencefiles.

Make sure the following settings are made and on -------ON=GREEN

From main window :Click Start then Activate in-depth scan (recommended)

Click Use Custom Scanning Options' then click Customize' and have these options selected: Under Drives and Folders put a check by Scan Within Archives and below that under Memory and Registry put a check by all the options there.

Now click on the Tweak button in that same window. Under Scanning engine select: Unload recognized processes during scanning and under Cleaning Engine select: Let windows remove files in use at next reboot

Click proceed to save your settings.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Restart your computer.



You need to be running a firewall like free Sygate from - type, sygate, in the Search box, you must be on-line to register Sygate, that is if you're not using a firewalled Router on a Network or, have another third-party firewall like Sygate installed, to protect you and the Internet community from hackers, spammers and terrorist from using your computer for their own illicit needs while you're on-line?

Mar 9, 2003
If I understand your problem right, the problem pc can't do much of anything at the moment. Can't access the net and can't d/l files, among other things. I am also assuming that you have a second pc that you are using to access TSG and post your problem.

Lucky for us, there are still a few people that write very tight code and can write a fully functional program into a small file. CWShredder and Hijack This are two of those programs and extremly usefull tools.

Download both programs by clicking on their names in my signature and then copy them to a floppy and take them to the problem computer and run them.

Run CWShredder, check you have the current version by clicking check for update and let it update
Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do its thing.

Go to or and download HiJackThis. Use Winzip to unzip it, then install and run it.

NOTE: HiJackThis.exe file SHOULD be installed in it's own folder. Before downloading create a folder and name it HiJackThis then d/l HiJackThis to that folder. To run double-click the HiJackThis.exe file.

The reason for it's own folder is because HiJackThis will create not only log files, but a backup of whatever it removes so you can restore if necessary. If you d/l HiJackThis to your desktop and run it from there you will have log and backup files scattered all over your desktop.

To run, click the "Scan" button. When it's done the "Scan" button changes to "Save Log". Save the log file it creates (it should open in Notepad at that point). Copy and paste the results in your next post. Most of what it finds is harmless, so do not do anything yet. Someone will be glad to help you sort out any of the not so good items that may be in there.

IF you get an error saying msvbvm60.dll is missing,
Download and run the MS visual basic 6.0 runtime files
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