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Discussion in 'Virus & Other Malware Removal' started by Jarmie57, Jan 27, 2007.

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  1. Jarmie57

    Jarmie57 Thread Starter

    Joined:
    Jan 27, 2007
    Messages:
    5
    i got a message from a friend saying i hope this isnt you and it had a link on it..i clicked on it and now it sends it out to everyone on my contact list when i sign on. How do i get rid of this virus?
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    113,333
    Hi and welcome to TSG,


    Click here to download HJTsetup.exe
    • Save HJTsetup.exe to your desktop.
    • Double click on the HJTsetup.exe icon on your desktop.
    • By default it will install to C:\Program Files\Hijack This.
    • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and it will launch Hijack This.
    • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    • Click Save to save the log file and then the log will open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  3. Jarmie57

    Jarmie57 Thread Starter

    Joined:
    Jan 27, 2007
    Messages:
    5
    I downloaded Hijackthis and its not working..the virus is blocking it from doing a system scan. I can't open it and use it. What should I do? Any suggesstions?
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    113,333
    Let's try renaming HijackThis.

    Go to the C:\Program Files\HijackThis folder. Right click on the HijackThis.exe file and select "Rename". Rename it puppy.exe.

    Then see if you can scan and post the log.
     
  5. Jarmie57

    Jarmie57 Thread Starter

    Joined:
    Jan 27, 2007
    Messages:
    5
    the program runs and opens up notepad, but before i have a chance to save it, the virus closes it
     
  6. Jarmie57

    Jarmie57 Thread Starter

    Joined:
    Jan 27, 2007
    Messages:
    5
    Logfile of HijackThis v1.99.1
    Scan saved at 9:25:19 PM, on 1/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\Program Files\Symantec AntiVirus\SavRoam.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\system32\lqetkphs\winlogon.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Common Files\AOL\1129223287\ee\AOLSoftware.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    c:\program files\common files\aol\1129223287\ee\aexplore.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Puppy\puppy.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://graphicpipeline.com/upload.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    F3 - REG:win.ini: load=C:\WINDOWS\system32\lqetkphs\winlogon.exe
    F3 - REG:win.ini: run=C:\WINDOWS\system32\lqetkphs\winlogon.exe
    O1 - Hosts: 1.1.1.1 f-secure.com
    O1 - Hosts: 1.1.1.1 www.f-secure.com
    O1 - Hosts: 1.1.1.1 ftp.f-secure.com
    O1 - Hosts: 1.1.1.1 ftp.sophos.com
    O1 - Hosts: 1.1.1.1 liveupdate.symantec.com
    O1 - Hosts: 1.1.1.1 customer.symantec.com
    O1 - Hosts: 1.1.1.1 dispatch.mcafee.com
    O1 - Hosts: 1.1.1.1 download.mcafee.com
    O1 - Hosts: 1.1.1.1 rads.mcafee.com
    O1 - Hosts: 1.1.1.1 mast.mcafee.com
    O1 - Hosts: 1.1.1.1 my-etrust.com
    O1 - Hosts: 1.1.1.1 www.my-etrust.com
    O1 - Hosts: 1.1.1.1 nai.com
    O1 - Hosts: 1.1.1.1 www.nai.com
    O1 - Hosts: 1.1.1.1 networkassociates.com
    O1 - Hosts: 1.1.1.1 secure.nai.com
    O1 - Hosts: 1.1.1.1 securityresponse.symantec.com
    O1 - Hosts: 1.1.1.1 service1.symantec.com
    O1 - Hosts: 1.1.1.1 sophos.com
    O1 - Hosts: 1.1.1.1 www.sophos.com
    O1 - Hosts: 1.1.1.1 support.microsoft.com
    O1 - Hosts: 1.1.1.1 symantec.com
    O1 - Hosts: 1.1.1.1 www.symantec.com
    O1 - Hosts: 1.1.1.1 update.symantec.com
    O1 - Hosts: 1.1.1.1 updates.symantec.com
    O1 - Hosts: 1.1.1.1 us.mcafee.com
    O1 - Hosts: 1.1.1.1 vil.nai.com
    O1 - Hosts: 1.1.1.1 viruslist.com
    O1 - Hosts: 1.1.1.1 www.viruslist.com
    O1 - Hosts: 1.1.1.1 grisoft.com
    O1 - Hosts: 1.1.1.1 www.grisoft.com
    O1 - Hosts: 1.1.1.1 free.grisoft.com
    O1 - Hosts: 1.1.1.1 trendmicro.com
    O1 - Hosts: 1.1.1.1 housecall.trendmicro.com
    O1 - Hosts: 1.1.1.1 www.trendmicro.com
    O1 - Hosts: 1.1.1.1 pandasoftware.com
    O1 - Hosts: 1.1.1.1 www.pandasoftware.com
    O1 - Hosts: 1.1.1.1 usa.kaspersky.com
    O1 - Hosts: 1.1.1.1 ewido.net
    O1 - Hosts: 1.1.1.1 www.ewido.net
    O1 - Hosts: 1.1.1.1 zonelabs.com
    O1 - Hosts: 1.1.1.1 www.zonelabs.com
    O1 - Hosts: 1.1.1.1 bitdefender.com
    O1 - Hosts: 1.1.1.1 www.bitdefender.com
    O1 - Hosts: 1.1.1.1 download.bitdefender.com
    O1 - Hosts: 1.1.1.1 upgrade.bitdefender.com
    O1 - Hosts: 1.1.1.1 spywareinfo.com
    O1 - Hosts: 1.1.1.1 www.spywareinfo.com
    O1 - Hosts: 1.1.1.1 merijn.org
    O1 - Hosts: 1.1.1.1 www.merijn.org
    O1 - Hosts: 1.1.1.1 sysinternals.com
    O1 - Hosts: 1.1.1.1 www.sysinternals.com
    O1 - Hosts: 1.1.1.1 onguardonline.gov
    O1 - Hosts: 1.1.1.1 www.onguardonline.gov
    O1 - Hosts: 1.1.1.1 avast.com
    O1 - Hosts: 1.1.1.1 www.avast.com
    O1 - Hosts: 1.1.1.1 safety.live.com
    O1 - Hosts: 1.1.1.1 www.paretologic.com
    O1 - Hosts: 1.1.1.1 paretologic.com
    O1 - Hosts: 1.1.1.1 virusscan.jotti.org
    O1 - Hosts: 1.1.1.1 services.google.com
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1129223287\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
    O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.11.1.5\PlaxoHelper.exe -a
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - Startup: winlogon.lnk = ?
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{97E575CF-85A4-45BE-B0B4-C3279BCEF88B}: NameServer = 67.171.70.72,192.168.0.1
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    113,333
    Please Download MsnVirRem.exe to your desktop from one of the following mirrors.
    • First close any other programs you have running as this will require a reboot
    • Double click MsnVirRem.exe to run it
    • Once open, click the button labelled "Search and Destroy"
      <<Your computer will now be scanned for Infected Files>>
    • When scanning is finished you will be prompted to reboot only if infected, Click OK
    • Now click the "REBOOT" Button.
    • After the Reboot, you WILL receive file not found errors (usually 4) please acknowledge them and continue.
    • A Message should popup from MsnVirRem if not, double click the program again and it will finish
    Please Post the contents of C:\msnvirrem.log along with a fresh HijackThis log
     
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