MSScv.EXE error message on start-up of XP HE

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TCEDMON

Thread Starter
Joined
Sep 14, 2003
Messages
11
Hello,

I can’t get rid of this MSSVC.exe error message on a friends system seems to be taking away resources and the computer is very slow can anyone help.

The error message comes up every time we boot up.

I have read on another posting that I should downloaded spybot, hijack this abd adaware.

I ran spybot and fixed all the problems it found, I also ran adaware and fixed all the problems it found, but the error message still pops up on start-up. I also ran a full norton anti-virus. (I made sure to update everyting before doing the scans)

Any Help PLEASE.

Thanks,
Ed

I ran HiJackThis here is the log:

Logfile of HijackThis v1.97.2
Scan saved at 12:43:31 PM, on 9/14/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Sherry\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/rr-healthhome
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about :blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1A214F62-47A7-4CA3-9D00-95A3965A8B4A} - C:\Program Files\Popup Eliminator\AutoDisplay490.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Popup Eliminator - {F50CE767-AE72-45EB-AECD-E8786C240373} - C:\Program Files\Popup Eliminator\PEToolBar490.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [LifeScape Media Detector] C:\Program Files\Picasa\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopupEliminator] C:\Program Files\Popup Eliminator\Popup Eliminator.exe /min
O4 - HKCU\..\Run: [Reminder] C:\Program Files\Microsoft Money\System\reminder.exe
O4 - HKLM\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "Sherry"
O4 - HKCU\..\RunOnce: [washindex] C:\Program Files\Washer\washidx.exe "Sherry"
O4 - Startup: Microsoft Greetings Reminders.lnk = C:\Program Files\Microsoft Home Publishing\MHPRMIND.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: PowerReg Scheduler.exe
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O9 - Extra button: Popup Eliminator (HKLM)
O9 - Extra 'Tools' menuitem: Popup Eliminator (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.c...7861.8175347222
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/...ash/swflash.cab
:confused:
 

TCEDMON

Thread Starter
Joined
Sep 14, 2003
Messages
11
Sorry it was MSSvc.EXE

At my age I need to use a 36 font

sinsation, can you help with the problem? You caught my error right off.
 

TCEDMON

Thread Starter
Joined
Sep 14, 2003
Messages
11
No i don't think they have Stealthdisk running on there computer?

I never noticed it and I did ask both the husband and wife and they said they don't know what stealthdisk is.

Any way to check? would it show in the hijack this log?
 
Joined
Sep 15, 2003
Messages
323
I don't see an mssvc.exe in your hjt log (although I've been known to be a bit blind myself).

Try this:

Click Start, and then click Run. (The Run dialog box appears.)

Type regedit

Then click OK. (The Registry Editor opens.)


Navigate to the key:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run


In the right pane, delete the value:

"mssvc"=""


Exit the Registry Editor.

Read this beforehand though (particularly the 3rd post down).
 

TCEDMON

Thread Starter
Joined
Sep 14, 2003
Messages
11
I checked the Registry by doing the
Navigate to the key:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

In the right pane, delete the value:

"mssvc"=""


The value "mssvc" is not there only default.

I will have to look at the other posting you linked to and see if those files are present and delete them.
 
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