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Multi-Colored Screen of Death

Discussion in 'Hardware' started by par6731, Apr 8, 2017.

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  1. par6731

    par6731 Thread Starter

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    Apr 8, 2017
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    I bought my GPU a month ago and it worked fine until recently, now my PC crashed on startup. I have windows 7 which crashes right after the windows logo. The way it crashes is that a bunch of patterns of random colors appear on the screen (picture attached).
    20170408_190804.jpg
    I did some googling and I think I get something called the multi-colored screen of death, but I'm not sure.

    I'm fairly certain that there was no GPU overheating because I checked the temperature every once in awhile. The GPU I have is the Radeon RX 480 8GB. I think it’s the problem is the GPU because the PC starts up when I uninstall the GPU driver, and I also tried a different (older) GPU and it started up normally.
    If it helps, when started in safe mode, it gets stuck on "Atipcie.sys" for a few moments (picture attached) with a weird multi-colored horizontal line at the top.
    20170408_190947.jpg

    Is there a way to fix this without sending the GPU back to the seller for repair?
     
    Last edited: Apr 8, 2017
  2. Oddba11

    Oddba11

    Joined:
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    Messages:
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    First Name:
    Jim
    If the other card is also an ATI card, I'd suspect the 480 is faulty.

    What are your hardware specs? A faulty or under powered power supply can cause odd behavior as well.

    Otherwise, as the card is new and under warranty, contact the card manufacturer. They will have troubleshooting steps to follow before they authorize an RMA.
     
  3. par6731

    par6731 Thread Starter

    Joined:
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    Yup, i sent it to them. The power supply and everything else is good, i just hope the replacement doesn't break again.
    Thanks for the reply :)

    Sent from my SM-G935F using Tapatalk
     
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