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Multiple (150) "Setup.exe" files in task manager from Empire Earth 2 install?

Discussion in 'Games' started by probablecause, Jun 30, 2007.

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  1. probablecause

    probablecause Thread Starter

    Joined:
    Jun 14, 2005
    Messages:
    31
    I am trying to install Empire Earth 2 and the splash install screen appears (autorun) but when I click on install, the program does nothing and I cannot exit out of the spalsh screen. So I go to my windows task manager and see that instead of 39 running processes, I have 58, then 60, and it keeps growing. After a minute, there were over 150 "setup.exe" tasks running (and growing). Had to shut the computer down and restart just to clear them.

    I have tried copying the CD to the hard drive and installing from there but the same thing happens. I called Sierra Tech support (India) but they have no solution and I was told that this was the first time they ever heard of this. I have other games on the computer that have installed fine in the past and my kids are really bugging me to get this fixed. Running XP on an Athalon processor with 1 GB of ram. I defragged and rand disk cleanup also. I just installeda an ATI graphics card (x1050, 256mb) but I know that has nothing to do with the program creating the multiple setup.exe files.
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    37,234
    Hiya

    Is this just Empire Earth II, and not Platinum or Art of Supremecy? Have you disabled your antivirus/firewall programs when trying to install this? Depending on how long it was since you bought it, can you not get a replacement copy from the shop you got it from?

    If not, lets see what you have running, as something may be conflicting:

    Download 'Hijack This!
    Extract the files to the Program Files as suggested, or Browse to a newly created folder. Don't run straight from the desktop, as the Backup files will be stored there.

    Navigate to the extracted files, and doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please copy & paste its contents to the forum.

    It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.

    Someone here will be happy to help you analyze the results.

    Regards

    eddie
     
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