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multiple errors

Discussion in 'Earlier Versions of Windows' started by coker-cola, Nov 30, 2001.

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  1. coker-cola

    coker-cola Thread Starter

    Joined:
    Nov 30, 2001
    Messages:
    13
    HELP!!!
    I have multiple errors occurring constantly, they range from unknow to explore to real player and rudall32

    examples: explore Kernel [email protected]:bff724CL
    explore [email protected] 0167:780027ba
    explore [email protected]:7C251D58
    real play Kernel [email protected] 0167:bff7b9f6
    scanregw [email protected]:7fb91876
    unknown @ 0000:69707845
    ypage unknown @0000:00dda283
    these happen when opening internet or as internet is being used
    also screen often freezes when using internet
    I would be grateful for any help you may give.....but must warn you that I am novice at best!!!... thanks again in advance
     
  2. Davey7549

    Davey7549

    Joined:
    Feb 28, 2001
    Messages:
    11,584
    coker-cola
    Welcome to TSG!
    Seems like you have quite a problem going on here. The best place to start is lets make sure you do not have other programs such as spyware or viruses interferring with your system.
    Go to http://www.lavasoftusa.com/downloads.html and download the main program, then follow the instructions to set it up and run it. If Spyware is found post back what it found and let us take a look at it. Do not automatically remove web3000 or new.net if it is found.
    Also go to http://housecall.antivirus.com/housecall/start_corp.asp
    and run a virus scan.
    If any virus is found please let us know so we can advise how to remove.
    After you receive a clean bill of health from spyware and viruses then we should be able to start to fix all those errors.
    Dave
     
  3. coker-cola

    coker-cola Thread Starter

    Joined:
    Nov 30, 2001
    Messages:
    13
    in addition to all the different the errors, at start up system can't find windows\ umaxis 11.386 did the spyware check and found something like 72 items .....the list is forth coming Scan initialized on 1/19/02 4:12:28 PM.
    (AAW release 5.62, referencefile 087-22.09.2001)
    =================================================


    Started memory scan
    ====================
    Running processes:

    #:1 Name: C:\WINDOWS\SYSTEM\KERNEL32.DLL
    ----------------------------
    Threads:5
    ProcID:4279199061
    ParentProcID:2123335433
    BasePriority:High

    #:2 Name: C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    ----------------------------
    Threads:1
    ProcID:4294875693
    ParentProcID:4279199061
    BasePriority:Normal

    #:3 Name: C:\WINDOWS\SYSTEM\SPOOL32.EXE
    ----------------------------
    Threads:2
    ProcID:4294877749
    ParentProcID:4294875693
    BasePriority:Normal

    #:4 Name: C:\WINDOWS\SYSTEM\MPREXE.EXE
    ----------------------------
    Threads:4
    ProcID:4294881409
    ParentProcID:4294875693
    BasePriority:Normal

    #:5 Name: C:\WINDOWS\SYSTEM\MSTASK.EXE
    ----------------------------
    Threads:2
    ProcID:4294897141
    ParentProcID:4294881409
    BasePriority:Normal

    #:6 Name: C:\ANTI VIRUS\TREND PC-CILLIN 98\IOMON98.EXE
    ----------------------------
    Threads:5
    ProcID:4294847137
    ParentProcID:4294881409
    BasePriority:Normal

    #:7 Name: C:\ANTI VIRUS\TREND PC-CILLIN 98\WEBTRAP.EXE
    ----------------------------
    Threads:5
    ProcID:4294855673
    ParentProcID:4294847137
    BasePriority:Normal

    #:8 Name: C:\WINDOWS\SYSTEM\mmtask.tsk
    ----------------------------
    Threads:1
    ProcID:4294813557
    ParentProcID:4294875693
    BasePriority:Normal

    #:9 Name: C:\WINDOWS\EXPLORER.EXE
    ----------------------------
    Threads:26
    ProcID:4294774609
    ParentProcID:4294875693
    BasePriority:Normal

    #:10 Name: C:\WINDOWS\TASKMON.EXE
    ----------------------------
    Threads:4
    ProcID:4294746809
    ParentProcID:4294774609
    BasePriority:Normal

    #:11 Name: C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    ----------------------------
    Threads:5
    ProcID:4294752109
    ParentProcID:4294774609
    BasePriority:Normal

    #:12 Name: C:\WINDOWS\SYSTEM\ATITASK.EXE
    ----------------------------
    Threads:4
    ProcID:4294708637
    ParentProcID:4294774609
    BasePriority:Normal

    #:13 Name: C:\WINDOWS\SYSTEM\ATICWD32.EXE
    ----------------------------
    Threads:4
    ProcID:4294717933
    ParentProcID:4294774609
    BasePriority:Normal

    #:14 Name: C:\MAC TO PC\MACOPENER\MACNAME.EXE
    ----------------------------
    Threads:4
    ProcID:4294726229
    ParentProcID:4294774609
    BasePriority:Normal

    #:15 Name: C:\WINDOWS\SYSTEM\STIMON.EXE
    ----------------------------
    Threads:6
    ProcID:4294724525
    ParentProcID:4294774609
    BasePriority:Normal

    #:16 Name: C:\WINDOWS\SYSTEM\PRINTRAY.EXE
    ----------------------------
    Threads:4
    ProcID:4294736409
    ParentProcID:4294774609
    BasePriority:Normal

    #:17 Name: C:\PROGRAM FILES\SAVENOW\SAVENOW.EXE
    ----------------------------
    Threads:10
    ProcID:4294675861
    ParentProcID:4294774609
    BasePriority:Normal
    Warning! SAVENOW : savenow.exe (savenow.exe)

    "savenow.exe" unload successfull!


    #:18 Name: C:\WINDOWS\LOADQM.EXE
    ----------------------------
    Threads:7
    ProcID:4294696137
    ParentProcID:4294774609
    BasePriority:Normal

    #:19 Name: C:\PROGRAM FILES\WEBHANCER\PROGRAMS\WHAGENT.EXE
    ----------------------------
    Threads:15
    ProcID:4294697265
    ParentProcID:4294774609
    BasePriority:Normal
    Warning! WEBHANCER : whagent.exe (whagent.exe)

    "whagent.exe" unload successfull!


    #:20 Name: C:\PROGRAM FILES\EXCITE\PLATFORM\EXAUTOUP.EXE
    ----------------------------
    Threads:7
    ProcID:4294703653
    ParentProcID:4294681901
    BasePriority:Normal

    #:21 Name: C:\PROGRAM FILES\EXCITE\PLATFORM\EXSHELL.EXE
    ----------------------------
    Threads:8
    ProcID:4294658977
    ParentProcID:4294681901
    BasePriority:Normal

    #:22 Name: C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    ----------------------------
    Threads:9
    ProcID:4294664733
    ParentProcID:4294774609
    BasePriority:Normal

    #:23 Name: C:\HARDWARE\ATI\ATIDESK\ATISCHED.EXE
    ----------------------------
    Threads:4
    ProcID:4294623505
    ParentProcID:4294774609
    BasePriority:Normal

    #:24 Name: C:\ACCOUNTING\QUICKENW\QWDLLS.EXE
    ----------------------------
    Threads:4
    ProcID:4294591909
    ParentProcID:4294774609
    BasePriority:Normal

    #:25 Name: C:\PROGRAM FILES\INTEL\CREATESHARE\PROGRAM\PC CAMERA GAMES\PROGRAM\RFTRAY.EXE
    ----------------------------
    Threads:5
    ProcID:4294519313
    ParentProcID:4294774609
    BasePriority:Normal

    #:26 Name: C:\WINDOWS\SYSTEM\WMIEXE.EXE
    ----------------------------
    Threads:3
    ProcID:4294528557
    ParentProcID:4294752109
    BasePriority:Normal

    #:27 Name: C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    ----------------------------
    Threads:11
    ProcID:4294560753
    ParentProcID:4294774609
    BasePriority:Normal

    #:28 Name: C:\WINDOWS\SYSTEM\PSTORES.EXE
    ----------------------------
    Threads:3
    ProcID:4294231345
    ParentProcID:4294307425
    BasePriority:Normal

    #:29 Name: C:\PROGRAM FILES\MESSENGER\MSMSGS.EXE
    ----------------------------
    Threads:4
    ProcID:4294187753
    ParentProcID:4294307425
    BasePriority:Normal

    #:30 Name: C:\WINDOWS\SYSTEM\DDHELP.EXE
    ----------------------------
    Threads:6
    ProcID:4294174581
    ParentProcID:4294307425
    BasePriority:Realtime

    #:31 Name: C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
    ----------------------------
    Threads:12
    ProcID:4294172449
    ParentProcID:4294774609
    BasePriority:Normal

    #:32 Name: C:\PROGRAM FILES\LAVASOFT AD-AWARE\AD-AWARE.EXE
    ----------------------------
    Threads:4
    ProcID:4294038661
    ParentProcID:4294774609
    BasePriority:Normal

    Memory scan result:
    Total modules found:32
    Suspicious modules found:2


    Started registry scan
    ======================
    Cydoor key:HKEY_USERS\.default\software\cydoor\
    Cydoor key:HKEY_USERS\.default\software\cydoor services\
    WebHancer key:HKEY_CLASSES_ROOT\clsid\{c900b400-cdfe-11d3-976a-00e02913a9e0}\
    WebHancer key:HKEY_CLASSES_ROOT\interface\{c89435b0-cdfe-11d3-976a-00e02913a9e0}\
    OnFlow key:HKEY_LOCAL_MACHINE\software\classes\clsid\{0cef79d8-d373-11d3-a7d3-00062962bf17}\
    OnFlow key:HKEY_LOCAL_MACHINE\software\classes\ieonflow.ieonflow1\
    OnFlow key:HKEY_LOCAL_MACHINE\software\classes\ieonflow.ieonflow1.7\
    OnFlow key:HKEY_LOCAL_MACHINE\software\classes\typelib\{0cef79cb-d373-11d3-a7d3-00062962bf17}\
    Cydoor key:HKEY_CURRENT_USER\software\cydoor\
    Cydoor key:HKEY_LOCAL_MACHINE\software\cydoor\
    Cydoor key:HKEY_CURRENT_USER\software\cydoor services\
    WebHancer key:HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\browser helper objects\{c900b400-cdfe-11d3-976a-00e02913a9e0}\
    OnFlow key:HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\onflow\
    SaveNow key:HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\savenow\
    WebHancer key:HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\uninstall\webhancer agent\
    OnFlow key:HKEY_LOCAL_MACHINE\software\onflow\
    WebHancer key:HKEY_LOCAL_MACHINE\software\webhancer\
    SaveNow key:HKEY_LOCAL_MACHINE\software\whenu\
    SaveNow key:HKEY_LOCAL_MACHINE\software\whenu\savenow\
    WebHancer key:HKEY_CLASSES_ROOT\typelib\{c8cb3870-cdfe-11d3-976a-00e02913a9e0}\
    WebHancer key:HKEY_CLASSES_ROOT\whiehelperobj.whiehelperobj\
    WebHancer key:HKEY_CLASSES_ROOT\whiehelperobj.whiehelperobj.1\
    SaveNow key:HKEY_CLASSES_ROOT\wusn.1\
    SaveNow key:HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\savenow
    WebHancer key:HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\webhancer agent
    WebHancer value:System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9\Catalog_Entries:packedCatalogItem=c:\windows\webhdll.dll
    WebHancer value:System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9\Catalog_Entries:packedCatalogItem=c:\windows\webhdll.dll
    WebHancer value:System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9\Catalog_Entries:packedCatalogItem=c:\windows\webhdll.dll
    WebHancer value:System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9\Catalog_Entries:packedCatalogItem=c:\windows\webhdll.dll
    WebHancer value:System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9\Catalog_Entries:packedCatalogItem=c:\windows\webhdll.dll
    WebHancer value:System\CurrentControlSet\Services\WinSock2\Parameters\Protocol_Catalog9\Catalog_Entries:packedCatalogItem=c:\windows\webhdll.dll


    Started extended registry scan
    ===============================
    OnFlow key:CLSID\{0CEF79D8-D373-11D3-A7D3-00062962BF17}
    WebHancer key:CLSID\{c900b400-cdfe-11d3-976a-00e02913a9e0}


    Registry scan result:
    Suspicious keys found :33


    Started folder scan
    ====================
    Warning, no disk in drive (A)

    Now processing drive (C), 3 remaining.
    WebHancer file:C:\WINDOWS\WEBHDLL.DLL
    WebHancer file:C:\WINDOWS\WHAGENT.INF
    WebHancer file:C:\WINDOWS\whInstaller.exe
    WebHancer file:C:\WINDOWS\whInstaller.ini
    Aureate folder:C:\WINDOWS\SYSTEM\AdCache
    OnFlow folder:C:\WINDOWS\TEMP\onflow
    WebHancer folder:C:\WINDOWS\TEMP\webhancer
    OnFlow folder:C:\Program Files\Internet Explorer\PLUGINS\Onflow
    OnFlow folder:C:\Program Files\onflow
    SaveNow folder:C:\Program Files\SaveNow
    WebHancer folder:C:\Program Files\webHancer
    Finished processing Drive(C), 1635 folders total.

    Now processing drive (D), 2 remaining.
    Finished processing Drive(D), 1637 folders total.

    Now processing drive (E), 1 remaining.
    Finished processing Drive(E), 1647 folders total.

    Now processing drive (F), 0 remaining.
    Finished processing Drive(F), 1648 folders total.

    Folder scan result:
    Folders processed:6567
    Suspicious folders found:7


    Started file scan
    ==================
    Cydoor file:C:\WINDOWS\SYSTEM\cd_clint.dll
    Doubleclick file:C:\WINDOWS\Cookies\[email protected][1].txt
    Doubleclick file:C:\WINDOWS\Cookies\[email protected][1].txt
    OnFlow file:C:\WINDOWS\TEMP\of_stub_ins_w_2045.exe
    SaveNow file:C:\WINDOWS\TEMP\SaveNowInst.exe
    WebHancer file:C:\WINDOWS\WEBHDLL.DLL
    WebHancer file:C:\WINDOWS\WHAGENT.INF
    WebHancer file:C:\WINDOWS\whInstaller.exe
    WebHancer file:C:\WINDOWS\whInstaller.ini
    OnFlow file:C:\Program Files\Internet Explorer\PLUGINS\onflowreport.exe
    OnFlow file:C:\Program Files\Internet Explorer\PLUGINS\ieonflow.dll
    OnFlow file:C:\Program Files\Internet Explorer\PLUGINS\NPONFLOW.DLL
    OnFlow file:C:\Program Files\Internet Explorer\PLUGINS\onflowplayer0.dll
    OnFlow file:C:\Program Files\Internet Explorer\PLUGINS\onflowreport.exe
    OnFlow file:C:\Program Files\Netscape\Communicator\Program\Plugins\nponflow.dll
    OnFlow file:C:\Program Files\Netscape\Communicator\Program\Plugins\onflowplayer0.dll
    OnFlow file:C:\Program Files\onflow\uninstall onflow.exe
    SaveNow file:C:\Program Files\SaveNow\savenow.db
    SaveNow file:C:\Program Files\SaveNow\SaveNow.exe
    SaveNow file:C:\Program Files\SaveNow\savenow.htm
    WebHancer file:C:\Program Files\webHancer\Programs\WBHSHARE.DLL
    WebHancer file:C:\Program Files\webHancer\Programs\WHAGENT.EXE
    WebHancer file:C:\Program Files\webHancer\Programs\whAgent.ini
    WebHancer file:C:\Program Files\webHancer\Programs\WHIEHLPR.DLL
    WebHancer file:C:\Program Files\webHancer\Programs\WHIESHM.DLL

    File scan result:
    Suspicious files found:29



    Scanning finished
    ==================
    Suspicious modules found:2
    Suspicious keys found :33
    Suspicious folders found:7
    Suspicious files found:29
    ==========================
    Spyware components ignored:0
    Total spyware components found:71


    I know this is a major list and apologize, however I am struggling big time.....I am newbie to all this and need step by step comands thank you for your patients
     
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