multiple identities on outlook express

I have windows 98 and outlook express 4
I am signed up with an ISP and my partner has a sub account
I have set up two accounts in outlook express
mine works perfectly but my partner is unable to receive or send emails
any ideas please
thanks
sue

 

hi... is the two different accts setup unders tools/accounts or under find/indentities...

 

thanks for replying savvy - but i have now managed to sort it out

cheers - sue

 

sue,
glad you got it fixed

always nice tho if you describe what it was and how it was fixed - then we all learn a little more

thx

 

thanks.

to start with i set up another account, but i thought i had to use the username and password which my isp had given me. that didn't work - my emails came through ok but my partner's didn't. i tried to contact my isp but their accounts page was not available. so i tried my partner's username and password. that didn't work at first, which was when i posted my problem here. when i went back to outlook express - it suddenly did work!

the other prob i had was that both lots of emails came through to the same folder and i couldn't find a way of switching from one identity to another without setting up different user profiles for the computer (something i didn't want to do). in the end i made 2 folders in the inbox, one for me and one for him, and used inbox assistant which now sorts incoming emails into the 2 separate folders, according to who they are addressed to.

hope this helps someone else - but not everyone else is as stupid as me!
- sue

 

sueeverson
Thank you for the follow-up and claification. Stupidity is only in the questions not asked and we appreciate your response.
Also a little note: when you set up an alternate off the main account in your ISP it is not an instantanous update on the Server and may take up to a day for them to add it. That could explain why the sub-account all of a sudden started working.
Dave