multiple issues on multiple computers, maybe i am a beginner, thought i was moving ou

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riverriver

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Thanks for taking the time to read this, I am new to the site and went to hardware to try to fix an issue, Wayne and Frank both were very nice, Wayne recommended that i go to malware virus first, i have three issue i hope to receive some free advice on. the hardware issue was a wireless button not working, i believe the driver is bad, qualcomm atheros 9485 802.11b?g/n. but following directions seemed very difficult, as i am having an issue with redirects, new tabs opening and pop ups, so many in fact i am having trouble following download directions, i believe i have had as many as 6 at once, mostly multiple, but at times only one. When downloading often a new window opens when thing are correct, but not a half dozen and some are clearly not related, but many are close to what i want. i had a malware q pro something, google told me how to remove it, it returned, the conduit, thing has affect me, toolbars are installed with out my ok, so i read carefully when going through the steps. now i do not know what is my problem with all the unwanted pop ups, redirects new tabs new links, my wife works daily on a computer, she is a CAD operator, while out of town she bought me a new laptop just like hers except software. my desktop was down i was trying to re install either vita or windows 7, i had the system disks and a mirror of computer i bought. got to final step and crashes. have any suggestion on the virus issue as this conputer works with an ethernet cable but not wireless, so i have access to web on it. if i get rid of all the pop up issue maybe i can reinstall wireless button driver and proceed to my desktop. but if reformatting my desktop is easier that is fine.
 

etaf

Wayne
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Post closed at user request , waiting to borrow wifes PC ,k so he can download and copy across required programs and Logs
- OP will post a new post later
 
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