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Multiple Problems (Disabled Antivirus, Hijacked Browser, Unable to enter Safe Mode)

Discussion in 'Virus & Other Malware Removal' started by tallydot, Mar 24, 2010.

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  1. tallydot

    tallydot Thread Starter

    Joined:
    Mar 24, 2010
    Messages:
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    Hi,

    I need help in repairing my laptop, I believe it was recently infected by a Virus / Malware. Below is a summary of what I'm experiencing for reference.

    Operating System: Windows XP SP3
    Laptop Model: MSI-GX620 Series

    *Unable to enter Safe Mode. It basically shows a blue screen but will quickly reboot afterwards (Registry Keys are already missing).
    *Unable to finish HijackThis scan, it runs but it will stop once it reaches the hosts section. Checked my host file and its a whopping 4MB file. Basically it is not able to generate any log file for review.
    *Cannot enable my Antivirus (Avira Free).
    *Unable to run Malware Bytes.
    *Multiple Running Process: ipconfig.exe

    I'm on a different computer now, I can download files from here and I can just transfer the required files to my laptop if its needed.

    Best,
    Brian
     
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