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Multiple recent problems

Discussion in 'Windows XP' started by zoomprof, Jan 24, 2013.

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  1. zoomprof

    zoomprof Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
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    Hi. This morning i put on my desktop PC (windows XP). I updated my Java which may or may not be related. I dont normally get problems with my PC but today is different. My problems are now:-

    1) all programs are running slow.
    2) I wasnt able to use Google chrome but could use IE for a while. I installed firefox and that is what i am using now.
    3) I try to go into windows firewall and i get "Due to an unidentified problem, windows cannot display windows firewall settings".
    4)I try to open norton antvirus but all i get is "Unable to open this norton product. please restart your computer". I have restarted but to no avail.

    I uninstalled the most recent java update but that hasnt helped.

    Plase advise. Thanks.
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    Try a restore to before the problem
    also do you have a fully paid subscription to Norton
    ------------------------------------------------------------------------

    Restore PC to an Earlier Date & Time

    Go Start>>All Programs>>Accessories>>System Tools>>System Restore

    • Click in the radio button Choose a different restore point
    • Click Next
    • put a tick in Show more restore points
    • Pick a Date before this happened
    • Click Next
    This should restore the PC to that time & date

    you may need to use safemode to do the restore. As the PC starts keep tapping F8 - a menu will appear - choose safemode

    Windows XP
    http://www.howtogeek.com/howto/windows/using-system-restore-in-xp/
    ------------------------------------------------------------------------
     
  3. zoomprof

    zoomprof Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
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    My norton is fully paid up. ive never really had to restore it or go into safe mode before in the 5 years ive had PCs/ the internet so i am not familiar with what to do.
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    have a look at the link , which shows how to do a restore to a previous date
     
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