Multiple Thunderbird accounts got re-assigned?

fred615

Thread Starter
Joined
Jul 21, 2007
Messages
102
I've seen a second email address in my TBird account for quite a long time and never paid much attention to it. It was named the same as my email address but with a "_2" added to it. A few weeks ago I noticed a third account show up and it was listed the same but with a "_3" added. Then a week ago, I noticed that my incoming email was going into the "_2" account Inbox and nothing was going into the original address. As of 9 days ago the 3 different accounts got the names changed; the original is now the top one in the screen shot named as "_2" and has no new mail after 9/20/2021. The original "_2" Is now also a "_2" and the original "_3" now without the "_3" and has nothing in it. So in summary, top two together would be the total sum of all my mails. As in the first screen shot, the top account and the bottom account keep asking for the password to the account with Comcast, but recognize my password. The middle one doesn't ask but that is the one receiving all new mail. I am totally confused as to what went astray, but a friend suggested I try to update to the latest version. But when I log into TBird and click on "About Thunderbird" it tells me that it is Up-to-date at V 91.1.1 .. And also apparently won't provide me a way to upload a new install.
First: How can two accounts exist with the same name, and second: how did they get all re-arranged. And the BIG question, How can I get the top two merged and bring back my real address to the merged data? Also, who or what munched on this? Thunderbird bug, email provider (Comcast), or ???

Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 19043, Installed 20200814004156.000000-300
Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, Intel64 Family 6 Model 58 Stepping 9, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics
Hard Drives: C: 227 GB (74 GB Free); D: 80 GB (56 GB Free); E: 156 GB (93 GB Free); F: 101 GB (33 GB Free); G: 122 GB (37 GB Free); H: 241 GB (45 GB Free); P: 1863 GB (1698 GB Free); Q: 1862 GB (1478 GB Free);
Motherboard: Gigabyte Technology Co., Ltd. B75M-D3H, ver x.x, s/n To be filled by O.E.M.
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To be filled by O.E.M.
Antivirus: Windows Defender, Disabled
 
Joined
Dec 4, 2020
Messages
199
It is best to delete all IMAP accounts from Thunderbird and add them to it from scratch. That should create fresh Thunderbird account first added profiles of the email accounts. As for moving the emails back to the proper account of yours, a manual move will have to be done of all emails in the incorrect inboxes to your correct inbox for your email account.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
121,517
I deleted the attachment as it revealed your email address which you should never post on a public forum.
 

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top