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Multiple Xp problems

Discussion in 'Windows XP' started by The Phoenix, Apr 13, 2004.

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  1. The Phoenix

    The Phoenix Thread Starter

    Joined:
    Apr 13, 2004
    Messages:
    8
    I am currently having several problems accuring at one time. Theyall started in the last few days as far as i know. Im using XP home edition. The first is Im unable to change my home page it keeps going back to a different link.
    ttp://homepage.com@www.e-finder.cc/hp/ At times when you type in a url it comes up with a ehttp.cc in it.

    Secondly I am unable to connect and upgrade from the MSN update site or access the help forum there. And yes I am using a verified version of XP. The error I get there is 0X800A1391.

    Another issue is when I try to acess the restore system feature on my comp all i get is a blank white screen. And I am totally unable to access the help and support as well. The virus scan is up to date and it did catch a virus several days ago while the wife was surfing but deleted it immediately she thinks it was exploit-urlspoof.gen I have ran the Virus scan several times since and all is clear.

    Someone please help....
     
  2. Firah

    Firah

    Joined:
    Apr 22, 2003
    Messages:
    765
    First thing to do is download HijackThis from http://tomcoyote.com/hjt/

    Follow the instructions on the page and post the log file here. Someone will look at it and advise you what to do.
     
  3. rude

    rude

    Joined:
    Mar 8, 2004
    Messages:
    2,326
    To fix Help and Support:http:
    //www.dougknox.com/xp/utils/fi...ows_xp_help.htm

    To fix System Restore:
    Start/Run type gpedit.msc
    Navigate to Computer Configuration/Administrative Templates/System/System Restore
    Set Turn off System Restore and Turn off Configuration to "Not Configured"

    Right click on My Computer and Select Manage
    Navigate to Services and Applications/Services
    Navigate to System Restore Service and double click
    On the General tab set [Startup Type] to Automatic using the drop down list
    Click the Start button to start the service
    Close the Computer Management console
    reboot

    To fix homepage problem:
    Clear out your TIF and other temp files.
    In Internet Options, under the General tab click the Delete temporary internet files, choose to delete all Offline content.
    Also, go to Start - Search - Files or folders - in the named box, type: *.tmp
    when search is done
    Edit - select all - File - delete.
    Empty the contents of the C:\Windows\temp folder
    and C:\temp folder, if you have one. Empty Recycle bin.

    After you have done the above,go back to tools/Internet Options, under the General tab/Home Page,reset your home page.
     
  4. The Phoenix

    The Phoenix Thread Starter

    Joined:
    Apr 13, 2004
    Messages:
    8
    I downloaded CWShredder as I was told to do yesterday in a message, and it cleared up all my issues in one swoop. I am happy to say. But I would like to Thank all that provided me with their assistance. It is appreciated and the knowledge will come in handy in the future.

    Apparently according to CWShredder I had several instantces of the cws bug that is going around.
    cws.addclass
    cws.searchx
    and 25 infected IE regestry values. :eek:
    All of which it quickly removed. :)

    Once again Thanks for all your help.
     
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