Muscimatch dukebox problem -MMJB Soundcard problem - waveout format not supported

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sscanlon

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Feb 14, 2006
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Recently reinstalled windows XP. Before reinstall had Musicmatch in original shipped Dell. Dimension 3000.
Now get - Error 'Muscimatch dukebox problem -MMJB Soundcard problem - waveout format not supported.' Is there part of reinstallation of XP that I may have neglected?
In Control Panel, Sounds, Speech and Audio Devices - indicates no audio devices.
Thanks
s
 
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Aug 10, 2004
Messages
1,993
You are probably missing the sound card drivers.

Go to Control Panel - System - Hardware - Device Manager and see if there are any yellow question marks - these are for detected hardware with no drivers. If you have a CD for the drivers try reinstalling them.
or
Everest(no longer free, but the last free version works well enough), can scan your PC for the make/model of hardware so you can DL the drivers from the manufacturers site.

http://www.majorgeeks.com/download4181.html
 

sscanlon

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Feb 14, 2006
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Thanks very much - that's a great utillity - I found this
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller

When I go on Intel web site cant locate this actual item so not sure if obsolete or looking in wrong place.

I will keep looking but if any one has quick answer please let me know. Thanks. Seamus
 

sscanlon

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Feb 14, 2006
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sscanlon said:
Thanks very much - that's a great utillity - I found this
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller

-----------------------------------------------
Inetl got back to me with following message
Thank you for contacting Intel(R) Technical Support.
> I understand that you have questions regarding audio drivers for your Dell system.
> Unfortunately, the drivers that are posted in our website are for boxed products, not OEM.
> We strongly recommend contacting Dell* for further assistance on this matter.

I have no access to dell advice because my technical support contract is expired. Any advice? Thanks
 
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May 22, 2005
Messages
7,091
If you have the original installation cd's, there should be a disk that has all the drivers on it. The audio drivers should be on there.

If not you could go to the Dell website and download the drivers from there, even if your support contract expired.
 
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21,334
You can still go to DELL's web site and download drivers for your PC. Put in the serial number(service tag) and it will take you to all available and current drivers for your make and model.
 

sscanlon

Thread Starter
Joined
Feb 14, 2006
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24
Thanks very much for that - I got that fixed - I had to download the file twice to get it to work - second time had to clear temp files etc. Everything working again. Regards Seamus
 
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