1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Muscimatch dukebox problem -MMJB Soundcard problem - waveout format not supported

Discussion in 'Multimedia' started by sscanlon, Mar 25, 2006.

Thread Status:
Not open for further replies.
Advertisement
  1. sscanlon

    sscanlon Thread Starter

    Joined:
    Feb 14, 2006
    Messages:
    24
    Recently reinstalled windows XP. Before reinstall had Musicmatch in original shipped Dell. Dimension 3000.
    Now get - Error 'Muscimatch dukebox problem -MMJB Soundcard problem - waveout format not supported.' Is there part of reinstallation of XP that I may have neglected?
    In Control Panel, Sounds, Speech and Audio Devices - indicates no audio devices.
    Thanks
    s
     
  2. lister

    lister

    Joined:
    Aug 10, 2004
    Messages:
    1,993
    You are probably missing the sound card drivers.

    Go to Control Panel - System - Hardware - Device Manager and see if there are any yellow question marks - these are for detected hardware with no drivers. If you have a CD for the drivers try reinstalling them.
    or
    Everest(no longer free, but the last free version works well enough), can scan your PC for the make/model of hardware so you can DL the drivers from the manufacturers site.

    http://www.majorgeeks.com/download4181.html
     
  3. sscanlon

    sscanlon Thread Starter

    Joined:
    Feb 14, 2006
    Messages:
    24
    Cant get the free version! Any other suggestion. Thanks.
     
  4. stantley

    stantley

    Joined:
    May 22, 2005
    Messages:
    7,091
  5. sscanlon

    sscanlon Thread Starter

    Joined:
    Feb 14, 2006
    Messages:
    24
    Thanks very much - that's a great utillity - I found this
    Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller

    When I go on Intel web site cant locate this actual item so not sure if obsolete or looking in wrong place.

    I will keep looking but if any one has quick answer please let me know. Thanks. Seamus
     
  6. sscanlon

    sscanlon Thread Starter

    Joined:
    Feb 14, 2006
    Messages:
    24
     
  7. stantley

    stantley

    Joined:
    May 22, 2005
    Messages:
    7,091
    If you have the original installation cd's, there should be a disk that has all the drivers on it. The audio drivers should be on there.

    If not you could go to the Dell website and download the drivers from there, even if your support contract expired.
     
  8. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    You can still go to DELL's web site and download drivers for your PC. Put in the serial number(service tag) and it will take you to all available and current drivers for your make and model.
     
  9. sscanlon

    sscanlon Thread Starter

    Joined:
    Feb 14, 2006
    Messages:
    24
    Thanks very much for that - I got that fixed - I had to download the file twice to get it to work - second time had to clear temp files etc. Everything working again. Regards Seamus
     
  10. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/452843

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice