1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Music Match error

Discussion in 'All Other Software' started by effigy3, Jan 24, 2005.

Thread Status:
Not open for further replies.
  1. effigy3

    effigy3 Thread Starter

    Joined:
    Jan 24, 2005
    Messages:
    1
    I thought I'd post the resolution to a problem I've been having with Music Match. Since DLing and running v10 some weeks ago I have been plagued with a very persistent error that wants to report back to Microsoft. I'm talking dozens of windows per hour. The header is about routing and tracing manager or something or other and the details relate it back to MMDIAG.exe

    Musicmatch tech support has been unresponsive in over two weeks of multiple inquires. I found a link to a similar problem with an older version of MM on the intel audio player support forums. Following their advice here is what I did:

    I deleted all .log files along with mmjblog.txt and altlog.txt from the c:/program files/musicmatch/musicmatch jukebox folder. Once I did that the error reporting window stopped appearing. (y)

    I hope this helps anyone else running into this issue since MM tech support is sooo helpful. :cool:
     
  2. smeegle

    smeegle

    Joined:
    Jan 18, 2004
    Messages:
    3,546
    Thanks. I own a version of Music Match and this is one of the reasons I keep ignoring there offers to sell me an updated version of it. When I want to see something different I just change the skin.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/322892

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice