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Music Match error

Discussion in 'All Other Software' started by effigy3, Jan 24, 2005.

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  1. effigy3

    effigy3 Thread Starter

    Jan 24, 2005
    I thought I'd post the resolution to a problem I've been having with Music Match. Since DLing and running v10 some weeks ago I have been plagued with a very persistent error that wants to report back to Microsoft. I'm talking dozens of windows per hour. The header is about routing and tracing manager or something or other and the details relate it back to MMDIAG.exe

    Musicmatch tech support has been unresponsive in over two weeks of multiple inquires. I found a link to a similar problem with an older version of MM on the intel audio player support forums. Following their advice here is what I did:

    I deleted all .log files along with mmjblog.txt and altlog.txt from the c:/program files/musicmatch/musicmatch jukebox folder. Once I did that the error reporting window stopped appearing. (y)

    I hope this helps anyone else running into this issue since MM tech support is sooo helpful. :cool:
  2. smeegle


    Jan 18, 2004
    Thanks. I own a version of Music Match and this is one of the reasons I keep ignoring there offers to sell me an updated version of it. When I want to see something different I just change the skin.
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