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Musicmatch just won't run past splash

Discussion in 'Multimedia' started by brucedl, Dec 8, 2001.

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  1. brucedl

    brucedl Thread Starter

    Joined:
    Feb 12, 2001
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    When I try to start Musicmatch (any version from 4 to 7) I get a message after the splash screen which says Musicmatch has encountered a problem and needs to shut down. This is on XP. I've tried running it after disabling all startup applications to no avail. Also completely uninstalled--wiped previous install folders. Waiting for MM to get back to me also, but they only want to support registed users and I have to convince them that I am one! Even when you pay, they don't believe you when their app won't run.
     
    brucedl, Dec 8, 2001
    #1
  2. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    Sounds like it's fighting with MediaPlayer that is embedded in XP. I am not sure how you get rid of MediaPlayer, but I do think I saw something on TechTV about
     
    Rockn, Dec 8, 2001
    #2
  3. brucedl

    brucedl Thread Starter

    Joined:
    Feb 12, 2001
    Messages:
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    I'd say that is a possibility, but I have XP and Musicmatch installed on another PC and they seem to be living happily together.
     
    brucedl, Dec 8, 2001
    #3
  4. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    36,048
    Hiya

    When the error came up, was there a Details button? If so, can you click it anc copy/paste the contents here.

    Thanks

    eddie
     
    eddie5659, Dec 30, 2001
    #4
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