Musicmatch just won't run past splash

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brucedl

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Joined
Feb 12, 2001
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311
When I try to start Musicmatch (any version from 4 to 7) I get a message after the splash screen which says Musicmatch has encountered a problem and needs to shut down. This is on XP. I've tried running it after disabling all startup applications to no avail. Also completely uninstalled--wiped previous install folders. Waiting for MM to get back to me also, but they only want to support registed users and I have to convince them that I am one! Even when you pay, they don't believe you when their app won't run.
 
Joined
Jul 29, 2001
Messages
21,334
Sounds like it's fighting with MediaPlayer that is embedded in XP. I am not sure how you get rid of MediaPlayer, but I do think I saw something on TechTV about
 

brucedl

Thread Starter
Joined
Feb 12, 2001
Messages
311
I'd say that is a possibility, but I have XP and Musicmatch installed on another PC and they seem to be living happily together.
 

eddie5659

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Malware Specialist
Joined
Mar 19, 2001
Messages
37,298
Hiya

When the error came up, was there a Details button? If so, can you click it anc copy/paste the contents here.

Thanks

eddie
 
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