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Mute Button Light Stuck

Discussion in 'Windows 7' started by ShockSmoove, Mar 2, 2012.

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  1. ShockSmoove

    ShockSmoove Thread Starter

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    How's it going? I have a problem that's been driving me crazy. I'm new here so forgive me and feel free to direct me to any thread if it's been posted already.

    So I have a HP DV6-2162NR laptop and the mute button (touch) is stuck in the mute position (see picture).

    The button works completely fine, as in it will mute and unmute on command but the button does not change color from orange to white.

    I couldn't do a system restore because there wasn't one saved. I tried disabling the sound card but that didn't work.

    I'll restart it and it turns white. But as soon as Windows 7 loads, it turns orange and stays orange.

    Any ideas? I'm trying to do this without resorting to a format. Thanks..
     

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  2. Hermitt43

    Hermitt43

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  3. DoubleHelix

    DoubleHelix Banned

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    I'm not sure why Hermitt43 would have you run a check on operating system files for what certainly seems to be a hardware problem. I would suggest not doing that since it won't resolve the issue and could cause other problems.
     
  4. ShockSmoove

    ShockSmoove Thread Starter

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    what harm could it do by scanning for files?
     
  5. ShockSmoove

    ShockSmoove Thread Starter

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    I just tried what Hermitt suggested..no go.
     
  6. Hermitt43

    Hermitt43

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    My Bad, DoubleHelix. I wasn't aware that running SFC could cause problems.

    Jim
     
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