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My Asus laptops disconnects wifi connection?

Discussion in 'Networking' started by YasamanSix, Jul 25, 2014.

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  1. YasamanSix

    YasamanSix Thread Starter

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    hi to everyone. my asus laptop model is N53S and its been disconnecting the wifi connection about 3 month. i dont think the problem is from router because all other devices like android phones and laptops are connected and working properly. my laptop used to disconnect every time that it was hit or i moved it.but now it is disconnected randomly about 5 or 6 times a day even if i dont move it. when its disconnected sometimes the red cross or a yellow triangle appears on the wifi connection and windows functions so slowly and noises starts everytime i try to hear anything. i have tried re installing the wireless adapter in the device manager but it havent been fixed. do you think the wireless adapter should be replaced? what is its problem?
     
  2. TheShooter93

    TheShooter93 Malware Specialist

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    Hello YasamanSix,

    Welcome to TSG! :)

    --------------------------------------------------

    Here is the support site for your ASUS N53S. You may want to add this site to your bookmarks/favorites for the future.

    Since you have not provided any additional information, you will need to access this support site, then download and install the appropriate driver for your wireless network adapter [otherwise I would have supplied a direct download link].
     
  3. etaf

    etaf Moderator

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    Wayne
    The first statement, indicates a loose or poor soldered connection - it may be the aerial connections or the wireless card needs reseating

    try this
    ------------------------------------------------------------------------

    Try reseating the wireless adapter

    If the adapter is easily accessible, usually through a cover on the bottom of the laptop.
    Remove the power adapter and also the Battery before doing the following
    Remove and reinsert carefully and firmly several times to cure any possible looseness or corrosion.
    At the same time check to make sure the antenna leads are securely attached.
    Note: This is not taking the machine apart. We do not recommend removing the keyboard when that is necessary to find the wireless.

    There are often some good examples of how to disassemble laptops on "youtube" and you should see if the wireless card is on the bottom of the laptop

    Heres an example (they do vary) of a wireless card - with the clips where the aerial leads usually clip
    http://www.aliexpress.com/item/For-...Bluetooth-4-0-Mini-PCI-E-Card/1881271730.html

    ------------------------------------------------------------------------

    NEXT
    is the noise
    what sort of noise - is it the click of death
    http://www.techwarelabs.com/community/showthread.php?p=71251

    it maybe the signs of a harddrive error
     
  4. YasamanSix

    YasamanSix Thread Starter

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    etaf , i dont think i can reseat the adapter by myself , i want to know what the possible problem be so i can take it to a technician to get it fixed. the noise is some disturbing sound that happens whenever i play any sounds. actually , the sound is like , for example when windows is loading and you play a sound but it doesnt sound the way it should because the windows is loading at that time.its like that and it happens whenever wifi is disconnected.
     
  5. etaf

    etaf Moderator

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    if you are taking to a technician, then you should just explain all the symptoms and let the techie tell you what is wrong

    a couple of the computer repair shops I deal with, offer a small non-refundable fee for an investigation and quote for repair
    £25.00 in one case .

    its like going to the Dr and saying I need to have my appendix removed , because thats what i think it maybe

    the symptoms, i would want to look at the harddrive and test that to make sure its not starting to go faulty
    Check for any virus/malware issues on the PC
    check the connections on the wireless card

    all the things we would help you with here , really
     
  6. TheShooter93

    TheShooter93 Malware Specialist

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    Have you attempted download the latest driver as I suggested in post #2?

    As etaf touched on, we can help you for free what the technician is going to charge you for.

    We don't know the problem right now, so we need to walk you through some steps to help us figure out what it may be.
     
  7. YasamanSix

    YasamanSix Thread Starter

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    I have taken it to two technicians but none of them seemed to know what the real problem is and they actually had no solutions.
    Cody , yes i have updated it to the latest version.
    Etaf , theres no virus or , malware
     
  8. etaf

    etaf Moderator

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    Was that because the disconnections and the noise did not occur

    I would still update the driver but force the update rather than just see if its the latest version

    which driver do you have ?
    http://support.asus.com/download.aspx?SLanguage=en&m=N53SV&os=30

    if its the Atheros it may be worth also trying the http://www.atheros.cz/atheros-wireless-drivers.php


    ------------------------------------------------------------------------

    Uninstall and allow windows to re-install the adapter and Driver
    goto the device manager > Network Adapters > click on the [+] to show all the adapters

    right click on the adapter and from the menu

    remove/uninstall the adapter

    Now restart the pc and allow windows to detect new hardware and re install the adapter and the driver
    ------------------------------------------------------------------------
     
  9. TerryNet

    TerryNet Moderator

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    Terry
    Why? It's not heavy. :) Seriously, if you have to remove the keyboard or something like that we agree that you should not attempt. But if the card is accessed through a cover on the bottom of the laptop all you need to do is remove a screw or two (best with laptop unplugged and the battery removed), check the antenna leads, and remove and carefully and firmly replace the card several times. Wayne has described this procedure in more detail.
     
  10. YasamanSix

    YasamanSix Thread Starter

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    yes. they claimed it doesnt happen when they were working with it. but im having this problem anyway.
    and I have checked updates for Atheros (AR9002WB) driver and it was up to date.
    I checked some videos on youtube about replacing the card and i think i cant do it by myself but i will tell the technician to do it. and about uninstalling and installing it . i have tried it many times also but nothing was fixed.
     
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