my computer always suddenly freezes

[Analyn]

everytime I use my computer it just suddenly black out and freezes, no matter what application I use. I dont know what to do. Im just restarting it all the time it happens. I am worried about this. Sometimes even after restarting it and the desktop is not yet displayed it suddenly freezes. I dont know what is the cause of this. Does it has something to do with the software I installed or really the hardware is the problem.

 

[Analyn]

Please help!

 

[Triple6]

It could be almost anything.

Lets start with heat. Open up the side and check all the fans. There should be one on the CPU - make sure its spinning. Also check any fan on the video card and check the fan in the back of the Powersupply. Alll need to be spinning.

You can also monitor temperatures and voltages from within Windows. You can download and install Speedfan from here to do so: http://www.almico.com/speedfan.php

 

[Analyn]

thanks! I already check the fans, the fan for power supply and for the CPU are also working and spinning. My computer still keep on freezing. What else do you think may the cause of this problem. Does the software that I downloaded, the Chikka TXT Messenger (3.0.43) maybe one of the causes of this freezing?. My computer keeps on freezing at any time even after POST or loading Windows or I'm running Internet Explorer or Microsoft Office applications, at anytime it freezes.

 

[ranger007]

As Triple6 said, almost anything might cause it. It could take a long (not necessarily complicated) process to discover your problem.

If you made recent changes to your hardware or your software that probably would be the place to start. Good luck!

 

[Triple6]

Spyware, Adware, and viruses are a common cause as well.

Please do the following:

To check for a virus please visit one of the following sites for a free online virus scan. Even if you a virus scanner installed, this one gives you a second opinion, and it will be up-to-date which yours might not be.

Symantec:
http://security.symantec.com/sscv6/home.asp?j=1&langid=ie&venid=sym&plfid=23&pkj=TBOWYHGBYNCJEIMXQKC

Trend Micro:
http://housecall.trendmicro.com

If you do not currently have and antivirus program install you can try AVG from www.grisoft.com – it is free.

In IE go to Tools -> Internet Options -> and delete Files and Cookies.

To check for and remove any Spyware or Adware that may be installed on your machine, download and install Adaware SE and Spybot 1.3. Then update each program before scanning. Fix ALL problems found by either of the programs. You may need to reboot and have the scan run at startup. Run it again to make sure all components have been removed. There is also an Immunize in feature in Spybot that should be enabled to protect against some installations of Adware/Spyware.

Ad-aware and Spybot:
http://spywareinfo.com/downloads.php?cat=sp#det
OR
www.downloads.com

Then post a Hijack This Log to have someone analysis it for further cleaning/recommendations.

Hijack This:
http://www.spywareinfo.com/~merijn/downloads.html
OR
www.downloads.com