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My computer does not recognize my password.

Discussion in 'Windows Vista' started by Jeanniemaya, Dec 16, 2011.

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  1. Jeanniemaya

    Jeanniemaya Thread Starter

    Joined:
    Dec 16, 2011
    Messages:
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    I restored my computer back to factory settings and now it does not recognize the new password. It doesn't recognize the old one either. How can I reset it or take it completely off?
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
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    First Name:
    Frank
    How exactly did you restore your computer back to its original factory condition?

    It's not going to have a log-on password, unless you enter one during the setup process.

    ---------------------------------------------------------
     
  3. rosiesdad

    rosiesdad

    Joined:
    Jul 13, 2010
    Messages:
    269
    Try hitting enter with nothing in the password field.
     
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