My computer has frozen

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joeshmo

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Windows XP and an EMachines M5309 computer

My computer was not finding windows after turning it on, so I tried to use restore CD provided with my computer. However, part way through the restore... my computer has frozen and is not continuing to install the files. Currently, i am only at 3% completion so I am unsure what to do next. I do not want to just turn the computer off... is there a button I can press or should I try turning off the computer and try installing again?? Any ideas would be greatly appreciated!!

Thanks for your time,
Joe
 
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If your computer has frozen, you should just restart it again and try that restore CD once more. Keep in mind that all your data will be removed if it's not already.

Hope this helps
 

joeshmo

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After trying to reboot and run the restore CD again... it gives me the message "Cannot open GHOSTERR.TXT" and when I press ok it says invalid destination drive.

What now??

Then it said abort invalid destination drive ....

What is really strange is then it kicks out the CD and says WINDOWS XP Restore Complete but when I press a button to reboot the system, I still can't bring up Windows...
 
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Does the "Cannot open GHOSTERR.TXT" error come up after it spit out the CD or before?

Try to choose the CD as the first boot option. It should be F2, Del or Esc when the computer restarts to bring up the menu then choose CD Drive to run the restore again. Apparently it didn't complete 'cause it's missing a file. Let me know.
 

joeshmo

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The "Cannot open GHOSTERR.TXT" error comes up before the CD is spit out... and I tried what you said regarding pressing F2 during reboot and it is slowly running the process of Windows Restore. Hopefully it will not freeze again. I just do not understand why it would freeze up in the middle of restoring the operating system.
 

joeshmo

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So far it is at 22% completion ... is it supposed to take so long to copy?? Still waiting for it to lock up again but so far so good!
 

joeshmo

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It seems like my computer has frozen again after four hours of restoring the operating system... and says that four seconds remain. Should I restart the computer, try to install again, or wait to see if the computer finishes up??
 

joeshmo

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It just came up with the same error as before "Cannot open GHOSTERR.TXT" even though it says it only needed four more seconds...."Cache Write Failure, result = 1, drive = 1, sectors 28225 to 28227. If this problem persists, contact Symantec Technical Support at http://service.symantec.com
 

joeshmo

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and when it rebooted, it states the same error message "Operating system not found"... so I guess the four and a half hours were wasted
 
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"Cache Write Failure, result = 1, drive = 1, sectors 28225 to 28227. If this problem persists, contact Symantec Technical Support at http://service.symantec.com


This means the hard drive is has bad sectors. You would need to buy a new hard drive and reinstall the Operating System.
 
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