My computer has started to run horribly slow and come up with numerous small problems

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azuzephyr

Thread Starter
Joined
Feb 4, 2013
Messages
2
So yeah, terribly slow running speed, although it usually starts off fine but after maybe 10 minutes of useage starts to drag. There are lots of tiny problem such as the task manager pane doesn't have a top bar or the info about what % your cpu is running at etc, mozilla frequently crashes which it never did before, stuff like that. There are also some 'new' features to my mozilla like toolbars and little popup help thingys that I didn't install myself and can't seem to find/uninstall.

Here's the hijack log;

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:30:43, on 05/01/2012
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16869)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe
C:\Program Files\ASUS\EPU\EPU.exe
C:\Program Files\DeviceVM\Browser Configuration Utility\BCU.exe
C:\Program Files\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Program Files\Razer\Nostromo\RazerNostromoSysTray.exe
C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Steam\Steam.exe
C:\Windows\DAODx.exe
C:\Program Files\ASUS\TurboV EVO\TurboVHELP.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Users\Chris\AppData\Local\Apps\2.0\5DQY275B.LAK\WJ0GCO9N.DJ5\curs..tion_eee711038731a406_0004.0000_2ad57791d5c42008\CurseClient.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\IObit\Game Booster\gbtray.exe
C:\Program Files\IObit\Advanced SystemCare 5\ASC.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: IObit Toolbar - {0BDA0769-FD72-49F4-9266-E1FB004F4D8F} - C:\Program Files\IObit Toolbar\IE\4.9\iobitToolbarIE.dll
R3 - URLSearchHook: SearchHook Class - {BC86E1AB-EDA5-4059-938F-CE307B0C6F0A} - C:\Program Files\DeviceVM\Browser Configuration Utility\AddressBarSearch.dll
O2 - BHO: IObit Toolbar - {0BDA0769-FD72-49F4-9266-E1FB004F4D8F} - C:\Program Files\IObit Toolbar\IE\4.9\iobitToolbarIE.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\coIEPlg.dll
O3 - Toolbar: IObit Toolbar - {0BDA0769-FD72-49F4-9266-E1FB004F4D8F} - C:\Program Files\IObit Toolbar\IE\4.9\iobitToolbarIE.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe -r
O4 - HKLM\..\Run: [TurboV EVO] "C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe" -b
O4 - HKLM\..\Run: [Six Engine] "C:\Program Files\ASUS\EPU\EPU.exe" -b
O4 - HKLM\..\Run: [BCU] "C:\Program Files\DeviceVM\Browser Configuration Utility\BCU.exe"
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SearchSettings] "C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe"
O4 - HKLM\..\Run: [Razer Nostromo Driver] C:\Program Files\Razer\Nostromo\RazerNostromoSysTray.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [Advanced SystemCare 5] "C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe" /AutoStart
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\FlashUtil10o_Plugin.exe -update plugin
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: CurseClientStartup.ccip
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O13 - Gopher Prefix:
O16 - DPF: {C044CD87-DFB0-4130-A5E4-49361106FBC8} (HanSetupCtrl1010 Class) - http://www.tera.hangame.com/common/activex/HanSetup1040.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Advanced SystemCare Service 5 (AdvancedSystemCareService5) - IObit - C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Application Updater - Spigot, Inc. - C:\Program Files\Application Updater\ApplicationUpdater.exe
O23 - Service: ASUS System Control Service (AsSysCtrlService) - Unknown owner - C:\Program Files\ASUS\AsSysCtrlService\1.00.05\AsSysCtrlService.exe
O23 - Service: Browser Configuration Utility Service (BCUService) - DeviceVM, Inc. - C:\Program Files\DeviceVM\Browser Configuration Utility\BCUService.exe
O23 - Service: BecHelperService - Unknown owner - C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\ASUS.SYS\config\DVMExportService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IMF Service (IMFservice) - IObit - C:\Program Files\IObit\IObit Malware Fighter\IMFsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

--
End of file - 11480 bytes



The attach file:



.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 01/04/2011 13:59:52
System Uptime: 04/02/2013 09:33:45 (2 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | M4A87TD/USB3
Processor: AMD Athlon(tm) II X2 260 Processor | AM3 | 3200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 466 GiB total, 249.319 GiB free.
D: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP185: 08/01/2013 20:00:37 - Scheduled Checkpoint
RP186: 21/01/2013 11:13:17 - Scheduled Checkpoint
RP187: 21/01/2013 16:23:44 - Removed Babylon Chrome Toolbar
RP188: 03/02/2013 18:47:48 - Installed QuickTime
RP189: 03/02/2013 18:50:13 - Installed Java 7 Update 13
RP190: 03/02/2013 19:24:16 - Installed AVG 2013
RP191: 03/02/2013 19:25:42 - Installed AVG 2013
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
3Connect
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.01)
Advanced Combat Tracker (remove only)
Aion
Akamai NetSession Interface
AMD APP SDK Runtime
AMD USB Filter Driver
AMD VISION Engine Control Center
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
Ask Toolbar Updater
ASUS VGA Driver
ASUS Xonar U3 Audio
ATI AVIVO Codecs
ATI Catalyst Install Manager
AVG 2013
Bastion
Bloodline Champions
Bonjour
Browser Configuration Utility
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Curse Client
D3DX10
Device Doctor v2.1
devolo dLAN Configuration Wizard
devolo Informer
Diablo II
Diablo III
Diablo III Beta
Driver Detective
DriverBoost
EPU
Express Gate
FINAL FANTASY XI: Ultimate Collection - Abyssea Edition
Google Chrome
Google Update Helper
Guild Wars
Guild Wars 2
Hardware Helper
HiJackThis
HijackThis 2.0.2
HydraVision
IObit Toolbar v4.9
iTunes
Java 7 Update 13
Java Auto Updater
Java(TM) 6 Update 30
Magicka
Malwarebytes Anti-Malware version 1.70.0.1100
McAfee Security Scan Plus
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft XNA Framework Redistributable 3.1
Mozilla Firefox 18.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
Mumble 1.2.3
NC Launcher (GameForge)
NCsoft Launcher
Norton PC Checkup
OpenOffice.org 3.3
Picasa 3
Platform
Portal 2
QuickShare
QuickTime
Razer Lycosa
Razer Nostromo
Realm of the Mad God
Realtek Ethernet Controller Driver For Windows 7
Renesas Electronics USB 3.0 Host Controller Driver
Revo Uninstaller 1.93
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office Groove 2007 (KB2552997)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Skype Click to Call
Skype™ 6.0
Spybot - Search & Destroy
Steam
System Requirements Lab CYRI
TeamSpeak 3 Client
TERA
Torchlight
TP-LINK Wireless Client Utility
TurboV EVO
Unknown Device Identifier 8.00
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
Ventrilo Client
VIA Platform Device Manager
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Messenger
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
World of Warcraft
World of Warcraft Beta
World of Warcraft Public Test
ZTE_1.2059.0.8
.
==== End Of File ===========================




And the dds log:


DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.13.2
Run by Chris at 11:05:54 on 2013-02-04
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.44.1033.18.2046.98 [GMT 0:00]
.
AV: AVG Anti-Virus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Anti-Virus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2013\avgrsx.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\system32\atieclxx.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\ASUS\AsSysCtrlService\1.00.05\AsSysCtrlService.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\DeviceVM\Browser Configuration Utility\BCUService.exe
C:\Program Files\3 Mobile Broadband\3Connect\BecHelperService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ASUS.SYS\config\DVMExportService.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.17.20\SymcPCCULaunchSvc.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\DAODx.exe
C:\Program Files\ASUS\TurboV EVO\TurboVHELP.exe
C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe
C:\Program Files\ASUS\EPU\EPU.exe
C:\Program Files\DeviceVM\Browser Configuration Utility\BCU.exe
C:\Program Files\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Razer\Nostromo\RazerNostromoSysTray.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\Razer\Lycosa\razerhid.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system\HsMgr.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\Razer\Lycosa\razertra.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\Chris\AppData\Local\Akamai\netsession_win.exe
C:\Users\Chris\AppData\Local\Akamai\netsession_win.exe
C:\Users\Chris\AppData\Local\Smartbar\Application\QuickShare.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\McAfee Security Scan\3.0.313\SSScheduler.exe
C:\Users\Chris\AppData\Local\Apps\2.0\5DQY275B.LAK\WJ0GCO9N.DJ5\curs..tion_eee711038731a406_0004.0000_d322ecea565577c8\CurseClient.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Guild Wars 2\Gw2.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_5_502_146.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_5_502_146.exe
C:\Users\Chris\AppData\Local\Temp\nsmDEEC.tmp\nsF154.tmp
C:\Windows\system32\conhost.exe
C:\Users\Chris\AppData\Local\Temp\nsmDEEC.tmp\PEV.DAT
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uWindow Title = Internet Explorer, optimized for Bing and MSN
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - c:\program files\ask.com\GenericAskToolbar.dll
uURLSearchHooks: SearchHook Class: {BC86E1AB-EDA5-4059-938F-CE307B0C6F0A} - c:\program files\devicevm\browser configuration utility\AddressBarSearch.dll
uURLSearchHooks: {472734EA-242A-422b-ADF8-83D1E48CC825} - <orphaned>
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.0.313\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: QuickShare WidgetEngine: {31ad400d-1b06-4e33-a59a-90c2c140cba0} -
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: QuickShare Widget: {ae07101b-46d4-4a98-af68-0333ea26e113} -
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [Device Doctor] c:\program files\device doctor\DDLauncher.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Akamai NetSession Interface] "c:\users\chris\appdata\local\akamai\netsession_win.exe"
uRun: [Browser Infrastructure Helper] c:\users\chris\appdata\local\smartbar\application\QuickShare.exe startup
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
mRun: [HDAudDeck] c:\program files\via\viaudioi\vdeck\VDeck.exe -r
mRun: [TurboV EVO] "c:\program files\asus\turbov evo\TurboV_EVO.exe" -b
mRun: [Six Engine] "c:\program files\asus\epu\EPU.exe" -b
mRun: [BCU] "c:\program files\devicevm\browser configuration utility\BCU.exe"
mRun: [NUSB3MON] "c:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Razer Nostromo Driver] c:\program files\razer\nostromo\RazerNostromoSysTray.exe
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [Lycosa] "c:\program files\razer\lycosa\razerhid.exe"
mRun: [Cm112Sound] RunDll32 cm112.cpl,CMICtrlWnd
mRun: [Cm112GX] c:\windows\system\HsMgr.exe Envoke
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
StartupFolder: c:\users\chris\appdata\roaming\microsoft\windows\start menu\programs\startup\CurseClientStartup.ccip
StartupFolder: c:\users\chris\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\chris\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.0.313\SSScheduler.exe
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {C044CD87-DFB0-4130-A5E4-49361106FBC8} - hxxp://www.tera.hangame.com/common/activex/HanSetup1040.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.5.1.0.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{7558C782-9BC8-42E0-ACE5-1065EAA934E3} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{7558C782-9BC8-42E0-ACE5-1065EAA934E3}\4514C4B44514C4B4D2535334436373 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{99B0175D-3080-4CBD-B808-40605F85629D} : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
AppInit_DLLs= c:\progra~2\browse~1\261070~1.41\{c16c1~1\browse~1.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\24.0.1312.57\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\chris\appdata\roaming\mozilla\firefox\profiles\sypgx8gi.default\
FF - prefs.js: browser.search.defaulturl -
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mcafee security scan\3.0.313\npMcAfeeMSS.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_146.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: 2013-01-16 21:18; [email protected]; c:\users\chris\appdata\roaming\mozilla\firefox\profiles\sypgx8gi.default\extensions\[email protected]
.
---- FIREFOX POLICIES ----
FF - user.js: extensions.BabylonToolbar.tlbrSrchUrl - hxxp://search.babylon.com/?babsrc=TB_def&mntrId=4c44f7f9000000000000bcaec5325283&q=
FF - user.js: extensions.BabylonToolbar.id - 4c44f7f9000000000000bcaec5325283
FF - user.js: extensions.BabylonToolbar.appId - {BDB69379-802F-4eaf-B541-F8DE92DD98DB}
FF - user.js: extensions.BabylonToolbar.instlDay - 15720
FF - user.js: extensions.BabylonToolbar.vrsn - 1.8.7.2
FF - user.js: extensions.BabylonToolbar.vrsni - 1.8.7.2
FF - user.js: extensions.BabylonToolbar_i.vrsnTs - 1.8.7.219:06:43
FF - user.js: extensions.BabylonToolbar.prtnrId - babylon
FF - user.js: extensions.BabylonToolbar.prdct - BabylonToolbar
FF - user.js: extensions.BabylonToolbar.aflt - babsst
FF - user.js: extensions.BabylonToolbar_i.smplGrp - none
FF - user.js: extensions.BabylonToolbar.tlbrId - base
FF - user.js: extensions.BabylonToolbar.instlRef - sst
FF - user.js: extensions.BabylonToolbar.dfltLng - en
FF - user.js: extensions.BabylonToolbar_i.excTlbr - false
FF - user.js: extensions.BabylonToolbar.excTlbr - false
FF - user.js: extensions.BabylonToolbar.admin - false
FF - user.js: extensions.BabylonToolbar_i.babTrack - affID=117166&tt=0313_2
FF - user.js: extensions.BabylonToolbar_i.babExt -
FF - user.js: extensions.BabylonToolbar_i.srcExt - ss
FF - user.js: extensions.BabylonToolbar.autoRvrt - false
FF - user.js: extensions.BabylonToolbar.rvrt - false
FF - user.js: extensions.BabylonToolbar_i.newTab - false
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-10-15 55776]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2012-11-15 94048]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-9-14 35552]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2012-1-21 239168]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2012-1-21 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2012-1-21 656320]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2012-10-22 179936]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2012-9-21 19936]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2012-10-2 159712]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2012-9-21 164832]
R2 NPF_devolo;NetGroup Packet Filter Driver (devolo);c:\windows\system32\drivers\npf_devolo.sys [2010-6-10 35840]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW73.sys [2011-3-30 100880]
R3 LycoFltr;Lycosa Keyboard;c:\windows\system32\drivers\Lycosa.sys [2008-1-18 16128]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\drivers\nusb3hub.sys [2010-4-27 64904]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\drivers\nusb3xhc.sys [2010-4-27 146568]
S3 ASUSU1;ASUS Xonar U3 Audio Interface;c:\windows\system32\drivers\cm112.sys [2012-4-18 1518592]
S3 athur;Wireless Network Adapter Service;c:\windows\system32\drivers\athur.sys [2011-8-19 1500160]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 massfilter;ZTE Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2011-5-7 9216]
.
=============== Created Last 30 ================
.
2013-02-04 11:04:24 -------- d-----w- c:\users\chris\appdata\local\{69148033-2DBB-4EDD-8EBC-3DBF8ADE501E}
2013-02-03 23:03:30 -------- d-----w- c:\users\chris\appdata\local\{8B66749B-00C4-4653-BBBB-31C639A21EB7}
2013-02-03 19:32:59 -------- d-----w- c:\users\chris\appdata\roaming\AVG2013
2013-02-03 19:29:35 -------- d-----w- c:\users\chris\appdata\roaming\TuneUp Software
2013-02-03 19:27:38 -------- d--h--w- C:\$AVG
2013-02-03 19:27:38 -------- d-----w- c:\programdata\AVG2013
2013-02-03 19:25:22 -------- d-----w- c:\program files\AVG
2013-02-03 19:25:20 28240 ----a-w- c:\windows\system32\drivers\mssmbios.sys
2013-02-03 19:22:30 -------- d--h--w- c:\programdata\Common Files
2013-02-03 19:22:30 -------- d-----w- c:\users\chris\appdata\local\MFAData
2013-02-03 19:22:30 -------- d-----w- c:\users\chris\appdata\local\Avg2013
2013-02-03 19:22:30 -------- d-----w- c:\programdata\MFAData
2013-02-03 18:52:05 -------- d-----w- c:\programdata\Ask
2013-02-03 18:51:06 861088 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-02-03 18:50:47 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-02-03 18:49:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2013-02-03 18:49:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2013-02-03 18:49:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2013-02-03 18:49:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2013-02-03 18:49:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2013-02-03 18:49:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2013-02-03 18:49:52 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2013-02-03 18:49:27 -------- d-----w- c:\users\chris\appdata\local\Macromedia
2013-02-03 18:45:22 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-02-03 11:02:06 -------- d-----w- c:\users\chris\appdata\local\{08F6E0CB-15D2-402E-AD8F-32E7A28D146D}
2013-02-02 11:34:57 -------- d-----w- c:\users\chris\appdata\local\{C59410E5-3261-4D90-B347-D4D54EF01039}
2013-02-01 21:37:49 -------- d-----w- c:\users\chris\appdata\local\{029755E8-5965-4224-8B1F-B7CE6C3C2105}
2013-02-01 09:37:22 -------- d-----w- c:\users\chris\appdata\local\{E020B12A-5B7B-4F76-A9E2-F633392DB9A5}
2013-01-31 14:05:36 -------- d-----w- c:\users\chris\appdata\local\{3627B291-EA3C-4624-B781-E588397AD799}
2013-01-30 17:14:40 -------- d-----w- c:\users\chris\appdata\local\{C03E9825-B42D-486F-B780-AD836C93EA47}
2013-01-29 22:01:04 -------- d-----w- c:\users\chris\appdata\local\{857833C9-03F1-4D1C-9BF1-3E3355C35FE6}
2013-01-29 10:00:36 -------- d-----w- c:\users\chris\appdata\local\{1B3E7788-E720-4243-8848-CF93F80A84F2}
2013-01-28 21:08:59 -------- d-----w- c:\users\chris\appdata\local\{10F3415D-170B-4D94-A23F-5105CF639B37}
2013-01-28 19:38:27 -------- d-----w- c:\users\chris\appdata\local\Programs
2013-01-28 09:08:34 -------- d-----w- c:\users\chris\appdata\local\{3A3D0CF5-9FC1-49E8-AA4E-BFAE31CA9BA9}
2013-01-27 12:06:21 -------- d-----w- c:\users\chris\appdata\local\{6EDD856E-9AFB-4355-8970-EC2B51CF141B}
2013-01-27 00:05:55 -------- d-----w- c:\users\chris\appdata\local\{D2F32C6B-6BA7-404E-B9FE-657B59977BBD}
2013-01-26 10:21:51 -------- d-----w- c:\users\chris\appdata\local\{E9370BC9-CE02-4920-A132-9DBF4DC347A9}
2013-01-25 20:50:07 -------- d-----w- c:\users\chris\appdata\local\{86B4BE2C-53B1-4B0B-9CF4-6491EAD91ABB}
2013-01-24 22:06:59 -------- d-----w- c:\users\chris\appdata\local\{0446BB6C-D7C6-4953-A806-ED6D2C87B4FD}
2013-01-23 18:04:09 -------- d-----w- c:\users\chris\appdata\local\{F1BFD24A-C655-4205-8D7F-90D386630D6A}
2013-01-21 10:37:34 -------- d-----w- c:\users\chris\appdata\local\{19D24CDF-62C4-42EF-A98A-849FC1BEF4BA}
2013-01-20 19:48:10 -------- d-----w- c:\users\chris\appdata\local\{CE398186-CED3-481E-A3C4-8753E7382696}
2013-01-20 07:47:40 -------- d-----w- c:\users\chris\appdata\local\{10D7C6B6-2D3C-4E7F-82FB-3BCBBCE7B06E}
2013-01-19 07:45:16 -------- d-----w- c:\users\chris\appdata\local\{0EAA1205-19E9-4D4D-B1C1-547BD0F71277}
2013-01-17 18:02:45 -------- d-----w- c:\users\chris\appdata\local\{319261C8-4518-4B79-8012-147FC957F4B4}
2013-01-16 21:16:48 -------- d-----w- c:\users\chris\appdata\local\{EC3C8AC0-2B63-4190-9226-F59BEA8845BA}
2013-01-15 19:08:13 -------- d-----w- c:\program files\Optimizer Pro
2013-01-15 19:07:29 -------- d-----w- c:\users\chris\appdata\local\Smartbar
2013-01-15 18:24:01 -------- d-----w- c:\users\chris\appdata\local\{25C4A056-0BDB-47C0-82A6-AA4FF09E950E}
2013-01-14 21:51:53 -------- d-----w- c:\users\chris\appdata\local\{3642B7D5-0D38-4964-9A49-03C5C503EB12}
2013-01-13 20:06:56 -------- d-----w- c:\users\chris\appdata\local\{6A23D0B9-D1F5-4C98-97C2-825DF1BE959C}
2013-01-12 10:45:14 -------- d-----w- c:\users\chris\appdata\local\{6D00BD4F-F442-4DD9-9EF9-58650C30BBAD}
2013-01-11 21:52:19 -------- d-----w- c:\users\chris\appdata\local\{E0064002-44B3-4787-9CF8-9092B7DFF988}
2013-01-10 17:57:29 -------- d-----w- c:\users\chris\appdata\local\{398D6FE0-3877-47AC-A923-97074B41DD9E}
2013-01-09 18:05:40 -------- d-----w- c:\users\chris\appdata\local\{87DAE056-83D7-4359-B3CD-A7DB0B61E30A}
2013-01-08 18:15:31 -------- d-----w- c:\users\chris\appdata\local\{ADADB7DC-DDF6-4C9A-BB98-6E936DB90FBE}
2013-01-06 11:41:36 -------- d-----w- c:\users\chris\appdata\local\{8A22BDF1-EBB6-4CB6-BC10-343C98BF89A1}
2013-01-05 14:53:15 -------- d-----w- c:\program files\PC Tools Registry Mechanic
2013-01-05 12:51:22 -------- d-----w- c:\windows\system32\Adobe
2013-01-05 11:09:12 -------- d-----w- c:\users\chris\appdata\local\{4EE77C2A-E457-49A5-9DFF-335AE21525F9}
.
==================== Find3M ====================
.
2013-02-03 18:50:42 782240 ----a-w- c:\windows\system32\deployJava1.dll
2013-02-03 18:45:22 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-12-14 16:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 11:08:02.96 ===============
 
Joined
May 7, 2011
Messages
14,142
Before we start on a clean up, your OS has been installed since April 2011, can you please explain why it does not have Service Pack 1 installed.

In view of this we need to check your Windows licence, please follow these instructions.


  • To run the tool, click on this link: MGADiag
  • In the File Download - Security Warning dialog box, click Run.
  • In the Internet Explorer - Security Warning dialog box, click Run.
  • In the Microsoft Genuine Advantage Diagnostic Tool dialog box, click Continue.
  • When the MGADIAG tool finishes, ensure it is displaying the information under the Windows tab and click Copy.
  • Come back to this thread and right click on the message box and select Paste from the pop up menu and the results will appear, then submit the message.
 

azuzephyr

Thread Starter
Joined
Feb 4, 2013
Messages
2
Here's what it said:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-9P9RR-DQXHY-PDPW3
Windows Product Key Hash: k589zwaGdQHHNJ8Ji4FQq1BMApU=
Windows Product ID: 00359-113-4579073-85804
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {0E79369E-FDAE-4D9B-AA1C-218C74799226}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.111025-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0E79369E-FDAE-4D9B-AA1C-218C74799226}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PDPW3</PKey><PID>00359-113-4579073-85804</PID><PIDType>5</PIDType><SID>S-1-5-21-296622832-1134853242-2641594781</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1101 </Version><SMBIOSVersion major="2" minor="6"/><Date>20101025000000.000000+000</Date></BIOS><HWID>A9BB3607018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65170</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-113-457907-00-2057-7600.0000-0912011
Installation ID: 011740703452920214276760754631303375388236359862063402
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PDPW3
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 04/02/2013 14:56:12

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:8:2012 18:12
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAEABgABAAEAAAAEAAAAAQABAAEAJJTO9ExntvIk5tajVPIQM+JfLqHY0mI99oB5UmtqKsMYeQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 102510 APIC2049
FACP 102510 FACP2049
SRAT AMD FAM_F_10
HPET 102510 OEMHPET
MCFG 102510 OEMMCFG
OEMB 102510 OEMB2049
SSDT A M I POWERNOW


In regards to service pack 1, I dont know what that is or whether or not I should have it [I'm guessing yes]
 
Joined
May 7, 2011
Messages
14,142
You're copy of Windows 7 appears to be genuine and licensed but your copy of Office is using a Volume Licence that has been blocked by Microsoft. A volume licence should only appear on PC's used in an office environment where the company has purchased a volume licence to validate all of its PC's.

Please uninstall the entire Office product.

Please then click on Start > Control Panel > Windows Update. Click on Change Settings and in the box just below Important Updates click on the small arrow on the right of the box and select Install Updates Automatically (recommended). Then click on OK at the bottom of the window.

Back on the Windows Update window click on Check for Updates, allow it to complete the check and let it download and install all available updates. Service Pack 1 will be included along with many other updates so the process may take quite a long time to complete.

When finished, please reboot the PC, run DDS again and post both the new logs so I can see it has successfully updated and that you have removed the non-genuine copy of Office. We will then proceed with cleaning your PC.
 
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