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My computer is running okay and I not think I have malware but may be there is

Discussion in 'Virus & Other Malware Removal' started by zergpc208, Dec 30, 2010.

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  1. zergpc208

    zergpc208 Thread Starter

    Joined:
    Jan 14, 2006
    Messages:
    1,029
    I don't know if I gone to bad web site or some one hacked my router .If I gone to a bad web site or some one hacked my router there may be malware on the computer.

    Well Kaspersky is up to date and did not find any thing .Should I do a online virus scan and run Kaspersky deep scan? Is there back door malware on my computer.

    The computer seems to be running okay but I do not know what is going on here .

    Please read this thread for more information of my problem http://forums.techguy.org/general-security/969438-i-think-my-network-got-2.html

    It seems to be I got hacked but I need the malware specialists too have a look at it.I know this may not be malware removal but if the hacker put bad stuff on the computer or I gone to a web site that is bad than may be there is some malware the hacker is using.

    What is going on here .My problem is beyond my understanding of networking ,malware and security.

    I think I got hacked but need the malware specialists here to find out what is going on.
     
  2. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    You should reset your router and update to the latest Firmware as a precaution, next we can check your system for malware. Proceed as follows please....

    Download the latest firmware for the router from the manufacturer's site. Go into the router's setup via your browser and copy on paper all the critical settings in the router. Disconnect all systems attached to the router, wired or wireless. Disconnect the router from any gateway (it might be the gateway with some units provided by ISPs). Disconnect the router power supply and let sit for 15 minutes.

    Next, on the rear, bottom or side of the router you should see a small button marked Reset. Depress the Reset button with some small pointed object (a bent paperclip will work), and plug the modem back into the power supply. Watch the LEDs on the front of the router and when they stop flashing the router has been reset and you can release the reset button. Connect the router to the gateway and systems. Upload the latest firmware and then reenter the critical settings manually. Do not restore a previously saved settings file.

    You should check the router reset steps with the router manual first, but the steps I outlined are usually what it used. If the router was hacked, that should clear out the hack. Try it, let's see what happens.

    When you`ve reset the router and updated the firmware post back and we`ll check your system for any anomalies.

    Kevin
     
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