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My computer is suddenly freezing and hanging up.

Discussion in 'Virus & Other Malware Removal' started by Help123, Aug 7, 2005.

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  1. Help123

    Help123 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    31
    All of a sudden about 5 days ago my computer started freezing when I tried to open certain things, Outlook Xp, Firefox, simple folders, you name it. When I look in Task Manager nothing seems to be taking up very much CPU or VM or Mem, but the hard drive light stays solid like I tried to open all my files at once or something. I didn't install anything new or do anything unusual when it started. I updated Norton and ran it and came up clean, tried to run AdAware but it freezes up about halfway through every time. Also if I try and open a folder or go into control panel, it gives me the Explorer.exe has encountered a problem and needs to close message.

    Here is my HJT log.


    Logfile of HijackThis v1.99.1
    Scan saved at 11:37:38 PM, on 8/7/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\WINDOWS\System32\00THotkey.exe
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\WINDOWS\System32\TPWRTRAY.EXE
    C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\toshiba\ivp\ISM\pinger.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\WinRAR\WinRAR.exe
    C:\DOCUME~1\James\LOCALS~1\Temp\Rar$EX01.916\HijackThis.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fark.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: Anonymizer Core Browser Helper Object - {2F2FBF0D-254F-11D5-B1E5-0050DAD7AF62} - C:\Program Files\ANONYMIZER\CORE\Anonymizer.dll
    O2 - BHO: CInterfaceObj Object - {58F07DD3-924D-4141-BC74-299F523A95F1} - C:\WINDOWS\pxwma.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {C14DC52F-B4D9-11D5-B1E6-0050DAD7AF62} - (no file)
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 10
    O4 - HKLM\..\Run: [Pinger] C:\toshiba\ivp\ISM\pinger.exe /run
    O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
    O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [752755728] C:\WINDOWS\System32\OOBE\Setup\Bin\DLPlayer32.exe /r "C:\WINDOWS\System32\OOBE\Setup\Bin\ToshibaReg.rpd"
    O4 - HKLM\..\Run: [ToolbarThanks] http://www.anonymizer.com/toolbar_short_help/thanks.shtml
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Network Device Switch.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open Link Target in Firefox - file://C:\Documents and Settings\James\Application Data\Mozilla\Firefox\Profiles\fgr2o84w.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewlink.html
    O8 - Extra context menu item: View This Page in Firefox - file://C:\Documents and Settings\James\Application Data\Mozilla\Firefox\Profiles\fgr2o84w.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewpage.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe



    All help is appreciated!
     
  2. Help123

    Help123 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    31
    I forgot to say I'm on a laptop with Windows XP and Office XP. I believe it has SP2, but I'm not sure as I was given this laptop by the store when my other one broke. I think it is approx 1.5 GHZ.

    Thanks for your help!
     
  3. D_Trojanator

    D_Trojanator Malware Specialist

    Joined:
    May 13, 2005
    Messages:
    4,699
    Hi There and Welcome:

    You currently are running HijackThis from here:

    a temp file


    Please make a folder here:
    c:\HJT
    and place HijackThis in that folder.

    please post new log
    David
     
  4. Help123

    Help123 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    31
    I tried to do that, but once I put it into a folder I can't get the folder to open up to get to it. Everytime I try and open a folder Explorer crashes.
     
  5. D_Trojanator

    D_Trojanator Malware Specialist

    Joined:
    May 13, 2005
    Messages:
    4,699
    Ok, i'll ask for this to be moved to the security section.
    David
     
  6. cybertech

    cybertech Moderator

    Joined:
    Apr 16, 2002
    Messages:
    69,447
    This one has the option of putting a shortcut on the desktop.
    Download HJT again from this link: Hijackthis and post another log.
     
  7. Help123

    Help123 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    31
    Okay, here is my new log.

    Logfile of HijackThis v1.99.1
    Scan saved at 11:31:52 PM, on 8/8/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\WINDOWS\System32\00THotkey.exe
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\WINDOWS\System32\TPWRTRAY.EXE
    C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\AIM\aim.exe
    C:\toshiba\ivp\netint\netint.exe
    C:\toshiba\ivp\ISM\pinger.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fark.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: Anonymizer Core Browser Helper Object - {2F2FBF0D-254F-11D5-B1E5-0050DAD7AF62} - C:\Program Files\ANONYMIZER\CORE\Anonymizer.dll
    O2 - BHO: CInterfaceObj Object - {58F07DD3-924D-4141-BC74-299F523A95F1} - C:\WINDOWS\pxwma.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {C14DC52F-B4D9-11D5-B1E6-0050DAD7AF62} - (no file)
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 10
    O4 - HKLM\..\Run: [Pinger] C:\toshiba\ivp\ISM\pinger.exe /run
    O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
    O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [752755728] C:\WINDOWS\System32\OOBE\Setup\Bin\DLPlayer32.exe /r "C:\WINDOWS\System32\OOBE\Setup\Bin\ToshibaReg.rpd"
    O4 - HKLM\..\Run: [ToolbarThanks] http://www.anonymizer.com/toolbar_short_help/thanks.shtml
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Network Device Switch.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open Link Target in Firefox - file://C:\Documents and Settings\James\Application Data\Mozilla\Firefox\Profiles\fgr2o84w.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewlink.html
    O8 - Extra context menu item: View This Page in Firefox - file://C:\Documents and Settings\James\Application Data\Mozilla\Firefox\Profiles\fgr2o84w.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewpage.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe



    Thanks
     
  8. Help123

    Help123 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    31
    Does anyone have any ideas? I really can't reformat it either... I have a lot of things I can't lose and I can't save right now.
     
  9. cybertech

    cybertech Moderator

    Joined:
    Apr 16, 2002
    Messages:
    69,447
    Run HJT again and put a check in the following:

    R3 - Default URLSearchHook is missing
    O2 - BHO: CInterfaceObj Object - {58F07DD3-924D-4141-BC74-299F523A95F1} - C:\WINDOWS\pxwma.dll
    O3 - Toolbar: (no name) - {C14DC52F-B4D9-11D5-B1E6-0050DAD7AF62} - (no file)

    Close all applications and browser windows before you click "fix checked".


    Unless you know you are using it I also recommend removing Viewpoint Manager.

    Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Next navigate to the C:\Documents and Settings\Administrator (Repeat for all user names)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files".

    Put a check by "Delete Offline Content" and click OK.

    Reboot.

    Have you run a scandisk and defrag lately?

    You need to get the critical security updates from Microsoft!
     
  10. Help123

    Help123 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    31
    Okay, I did all that. However it is still freezing up. When it starts, it always says that explorer has encountered a problem, and also that An Office Xp Component has encountered a problem. Also if I try and get into folders or open control panel or do anything besides launch a program it just locks up and then says explorer has encountered a problem.

    Here is my new HJT log.

    Logfile of HijackThis v1.99.1
    Scan saved at 9:02:34 PM, on 8/9/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint2K\Apoint.exe
    C:\WINDOWS\System32\00THotkey.exe
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\toshiba\ivp\ISM\pinger.exe
    C:\WINDOWS\System32\TPWRTRAY.EXE
    C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\PROGRA~1\AIM\aim.exe
    C:\Program Files\TOSHIBA\NetDevSw\NetDevSW.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fark.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 10
    O4 - HKLM\..\Run: [Pinger] C:\toshiba\ivp\ISM\pinger.exe /run
    O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
    O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [752755728] C:\WINDOWS\System32\OOBE\Setup\Bin\DLPlayer32.exe /r "C:\WINDOWS\System32\OOBE\Setup\Bin\ToshibaReg.rpd"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Network Device Switch.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open Link Target in Firefox - file://C:\Documents and Settings\James\Application Data\Mozilla\Firefox\Profiles\fgr2o84w.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewlink.html
    O8 - Extra context menu item: View This Page in Firefox - file://C:\Documents and Settings\James\Application Data\Mozilla\Firefox\Profiles\fgr2o84w.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewpage.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
    O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
     
  11. Help123

    Help123 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    31
    Also now Windows Media Player keeps just opening for no reason. Does anybody have any suggestions? It's finals week and I've got a bunch of papers due, which is very difficult with this problem.

    Thanks again.
     
  12. cybertech

    cybertech Moderator

    Joined:
    Apr 16, 2002
    Messages:
    69,447
    I would suggest uninstalling Media player. You can reinstall it later.

    Have you run a scandisk and defrag lately?

    You need to get the critical security updates from Microsoft!
     
  13. Help123

    Help123 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    31
    I deleted Office XP just in case, but I can't delete Windows Media Player because I can't get into Control Panel, I also can't get C: drive, My Computer, any folder I can't get into. I did defrag it last night. Everytime I try and do anything other than launch a basic program I get Windows Explorer has encountered an error. I appreciate your help so far!
     
  14. cybertech

    cybertech Moderator

    Joined:
    Apr 16, 2002
    Messages:
    69,447
    What about the Microsoft updates?
     
  15. Help123

    Help123 Thread Starter

    Joined:
    Oct 31, 2004
    Messages:
    31
    I tried to download them, but I hadn't installed the automatic update thing yet, and when I go to the website the Internet Explorer has encountered a problem and needs to close error comes up.
     
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