My computer just isn't the same

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MALLYCAT

Thread Starter
Joined
Jul 29, 2004
Messages
40
I've had problems with my sound, my macromedia, sometimes is very slow. Oh the pain. Here is my HIJACK log if anyone could tell me if something is not right. Thanks.

Logfile of HijackThis v1.98.0
Scan saved at 10:06:13 PM, on 1/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\qttask.exe
C:\Cyberpwr\PanPlus.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\MSN\MSNIA\msniasvc.exe
C:\DOCUME~1\SHELBY~1\LOCALS~1\Temp\Temporary Directory 10 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9022
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\system32\qttask.exe
O4 - HKLM\..\Run: [Power Panel plus] C:\Cyberpwr\PanPlus.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /1
O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: View Original Image - C:\program files\msn\msnia\wa\getoriginal.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://E:\content\include\XPPatchInstaller.CAB
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-12.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://E:\Content\include\msSecUcd.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EE73C32E-BBAB-4C27-888C-AD39343380DD}:
 
Joined
Apr 11, 2003
Messages
1,649
Your log looks ok from here. What kind of problems are you having with sound?
 

MALLYCAT

Thread Starter
Joined
Jul 29, 2004
Messages
40
Like if I want to listen to a ringtone on Cingular, it just will not play or anything like that. I can play CDs in my media player.
 
Joined
Apr 11, 2003
Messages
1,649
Do you know what your soundcard is? Also did you install the drivers yourself or did XP do it automatically? Sometimes sound problems can be corrected by reinstalling the drivers.
 

MALLYCAT

Thread Starter
Joined
Jul 29, 2004
Messages
40
I believe it is SoundMax? It was already installed. I've updated the drivers. It always says there was not one found that was better than the one I have.
 
Joined
Apr 11, 2003
Messages
1,649
Hi there's several troubleshooting steps you can take with regards to your sound. I 'm signing off for tonight but will check in again tomorrow. I'll leave you with this Soundmax link that offers some things you can try, particularly with respect to Hardware Acceleration from #39. It also has on the bottom an e-mail address to contact for technical advice:

Soundmax
http://forms.analog.com/Form_Pages/soundMAX/soundMAXSupportFAQ.html
 
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