My computer has been acting strange recently and restarting intermittently.
I've ran a few tests but I cannot seem to pin point the issue and wondered if anyone had some insight.
My specs:
GTX Titan X
I7 4770k
16gb ripjaw ram
Msi z97 gaming 7 mb
Psu 750
What I have tried,
- ran prime 95 test on cpu and no restarts
- ran heaven on gpu no restarts
- took the GPU apart and cleaned and applied new thermal paste to chip
- moved RAM into different slots
- checked all the cable connections to all the hardware
- googled everything
Things I've noticed:
- when random restarts occur the screen will go pixilated and freeze
- unable to find a signal on my 2k screen when connected via hdmi to the GPU, only posts on dvi via a dvi cable to a 1080 screen
I'm not sure what else to try or what tests to run but I'm at a loss.
I'm leaning towards either a gpu issue or a psu issue but I wanted to get some help before I start spending money I don't have.
Thanks for the reply I'll have a look when I'm home later from work.
I noticed that when I initially turn it on it freezes before allowing to enter my pin on the password screen and then if I leave it and don't touch it, the screens all go off after about 30 mins. But the computer appears to still be on. It's confusing.
A very quick and easy way of troubleshooting a video card problem is to pull your video card out and use the onchip video that is part of your processor. See if you get the same freeze and or restart with the onchip video.
If it runs normally, your card is probably failing. I post probably because the problem can also be a pw supply issue. A Titan card uses a LOT of pw whereas the onchip video uses next to nothing.
Note there is a latch that must be depressed to pull out the video card. Do not just yank it out; you will break something.
A very quick and easy way of troubleshooting a video card problem is to pull your video card out and use the onchip video that is part of your processor. See if you get the same freeze and or restart with the onchip video.
If it runs normally, your card is probably failing. I post probably because the problem can also be a pw supply issue. A Titan card uses a LOT of pw whereas the onchip video uses next to nothing.
Note there is a latch that must be depressed to pull out the video card. Do not just yank it out; you will break something.
So I took the GPU out and hooked up to the MB via HDMI to my 2k Screen and seems to be working fine now. Obviously, the resolution is atrocious but no restarts yet.
Correct. To attempt to find out which one, go to the support page for your motherboard; Overview Z97 GAMING 7 | MSI USA
Download and install command center. Once you have this installed, post a screenshot showing your voltages. Specifically 12V, 5V, and 3.3V values. Do this twice. Once under a normal load and again while running a stress test. Use any of the following for the stress test; prime95, OCCT, or Realbench. Note let the stress test run for at least two min to stabilize voltages.
I never use msi boards so I am not familiar with the software. Most of these monitoring programs are also overclocking programs. Do not make any changes; just monitor voltages.
Correct. To attempt to find out which one, go to the support page for your motherboard; Overview Z97 GAMING 7 | MSI USA
Download and install command center. Once you have this installed, post a screenshot showing your voltages. Specifically 12V, 5V, and 3.3V values. Do this twice. Once under a normal load and again while running a stress test. Use any of the following for the stress test; prime95, OCCT, or Realbench. Note let the stress test run for at least two min to stabilize voltages.
I never use msi boards so I am not familiar with the software. Most of these monitoring programs are also overclocking programs. Do not make any changes; just monitor voltages.
Unfortunately your screenshots are not showing the requested voltages ie 12V, 5V, and 3.3V. As I said, I never use msi boards so I am not familiar with the software. It appears that on the voltage readings, you can slide the bar down and that will probably show the needed voltages. If not, you can check with something like hwinfo64 however it is best to use the software designed for your motherboard rather than a third party program.
Your screenshots are rather difficult to read however the second one shows the 12V rail and if that was under a load, then the pw supply is OK and you need a video card.
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