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My computer says the diagnostics policy service is not running?

Discussion in 'Windows 7' started by Toshiba1995, Sep 10, 2011.

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  1. Toshiba1995

    Toshiba1995 Thread Starter

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    My toshiba laptop has been telling me my anti virus cannot be run when I scroll over the wireless icon it says I am connected but only through limited connection, meaning I can't get onto the internet at all. I didn't shut anything off on my computer so if anyone knows how to get this "diagnostics policy service" to run again it would be great!
     
  2. Phantom010

    Phantom010 Trusted Advisor

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    Type Services.msc in the start Search box. Scroll down to Diagnostic Policy. Right-click, choose Properties and set it to Automatic. If it's already set that way, then Start the service.
     
  3. Lance1

    Lance1

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    Go into the control panel \ Administrative Tools \ Services. Scroll to diagnostics policy service and make sure it's started and set to Automatic.
     
  4. Toshiba1995

    Toshiba1995 Thread Starter

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    When i click into it it says it is set to automatic but when i press start it starts to load then pops up and says "Windows could not start the Diagnostic Policy Service service on Local Computer" then says Error 5: Access is denied.
     
  5. Lance1

    Lance1

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    Try System Restore, bring it to a point prior to this issue. Do the restore in safe mode. Tap F8 on bootup and select safe mode.
     
  6. Phantom010

    Phantom010 Trusted Advisor

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    Some suggest uninstalling your network adapter driver, rebooting and letting Windows find the driver.
     
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