My computer shuts down

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drdosido

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Joined
Mar 28, 2007
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19
A strange pattern on a Dell Studio XPS with two, sometimes three, external hard drives connected.

It goes through periods of shutting down. The cooling fan runs at pretty high speed for a while and then it shuts off. I was getting ready to take it to be serviced when it quit doing it. (I thought maybe the coincidental uninstalling of Java may have solved the problem.) No problems for a couple of weeks. Then this weekend it has shut down close to a half dozen times.

I thought perhaps a virus, and used all the scans provided with my Kaspersky subscription.

One other thing, it most often shuts down during file conversion batch jobs--.wav to .mpe or .flac to .mp3. But that was not the case this weekend.

Am I right to suppose this is a hardware problem?

Thank you.
 

crjdriver

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Joined
Jan 2, 2001
Messages
42,224
The cooling fan runs at pretty high speed for a while and then it shuts off
First thing I would check would be overheating. Open the case and give it a good cleaning with a can of air [available at any office store, computer store, even walmart]

Once you have it clean, check that the hsf is still firmly contacting the cpu. Just grab hold of it and make sure it is tight. Once done with that, pw ON and make sure ALL of the fans are in fact working. Check your temps and post those here; specifically the cpu temp, system temp. You can download hwmonitor and use it to check temps and voltages.
 
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