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My computer takes forever to startup and shutdown

Discussion in 'Virus & Other Malware Removal' started by skate4lifee, Jul 4, 2007.

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  1. skate4lifee

    skate4lifee Thread Starter

    Joined:
    May 14, 2007
    Messages:
    60
    the title says it all :p but anyways yes my computer takes a while when i reboot, shutdown, or turn on and im not sure the problem. my computer as well lags for a couple seconds every couple minutes
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    * Click here to download HJTsetup.exe.
    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  3. skate4lifee

    skate4lifee Thread Starter

    Joined:
    May 14, 2007
    Messages:
    60
    Logfile of HijackThis v1.99.1
    Scan saved at 2:29:16 PM, on 7/4/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\System32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\PROGRA~1\Iomega\System32\AppServices.exe
    C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    C:\Program Files\Network Associates\VirusScan\mcshield.exe
    C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
    C:\Program Files\SiteAdvisor\6066\SAService.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\AGRSMMSG.exe
    G:\Program Files\Power DVD 7\PDVDServ.exe
    C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
    C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
    C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
    C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\NETGEAR\WG121 Configuration Utility\wlancfg8.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    G:\Program Files\Hijackthis\Hijackthis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    N3 - Netscape 7: # Mozilla User Preferences

    /* Do not edit this file.
    *
    * If you make changes to this file while the browser is running,
    * the changes will be overwritten when the browser exits.
    *
    * To make a manual change to preferences, you can visit the URL about:config
    * For more information, see http://www.mozilla.org/unix/customizing.html#prefs
    */

    user_pref(".aim.session.autologin", false);
    user_pref(".aim.session.password", "0");
    user_pref(".aim.session.storepassword", false);
    user_pref("aim.internal.buddy.MaxBuddies", 500);
    user_pref("aim.internal.intproxyprotocol", 1);
    user_pref("aim.session.finishedwizard", true);
    user_pref("aim.session.firsttime", false);
    user_pref("aim.session.latestaimscreenname", "srf4life858");
    user_pref("aim.session.migrateBuddyList", "");
    user_pref("aim.session.screenname", "srf4life858");
    user_pref("browser.activation.checkedNNFlag", true);
    user_pref("browser.bookmarks.added_static_root", true);
    user_pref("browser.download.dir", "C:\\Documents and Settings\\Dustin\\
    N3 - Netscape 7: # Mozilla User Preferences

    /* Do not edit this file.
    *
    * If you make changes to this file while the browser is running,
    * the changes will be overwritten when the browser exits.
    *
    * To make a manual change to preferences, you can visit the URL about:config
    * For more information, see http://www.mozilla.org/unix/customizing.html#prefs
    */

    user_pref(".aim.session.autologin", false);
    user_pref(".aim.session.password", "0");
    user_pref(".aim.session.storepassword", false);
    user_pref("aim.internal.buddy.MaxBuddies", 500);
    user_pref("aim.internal.intproxyprotocol", 1);
    user_pref("aim.session.finishedwizard", true);
    user_pref("aim.session.firsttime", false);
    user_pref("aim.session.latestaimscreenname", "srf4life858");
    user_pref("aim.session.migrateBuddyList", "");
    user_pref("aim.session.screenname", "srf4life858");
    user_pref("browser.activation.checkedNNFlag", true);
    user_pref("browser.bookmarks.added_static_root", true);
    user_pref("browser.download.dir", "C:\\Documents and Settings\\Dustin\\
    O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [RegistrySmart] "C:\Program Files\RegistrySmart\RegistrySmart.exe" -boot
    O4 - HKLM\..\Run: [RemoteControl] "G:\Program Files\Power DVD 7\PDVDServ.exe"
    O4 - HKLM\..\Run: [LanguageShortcut] "G:\Program Files\Power DVD 7\Language\Language.exe"
    O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKLM\..\Run: [World of Warcraft GameCard Generator.exe] G:\World of Warcraft\World of Warcraft GameCard Generator.exe
    O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
    O4 - HKLM\..\Run: [Glass2k] C:\Documents and Settings\Dustin\Desktop\XP to Vista Theme\Glass2k.exe
    O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6066\SiteAdv.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
    O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
    O4 - HKCU\..\Run: [SUPERAntiSpyware] G:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
    O4 - HKCU\..\Run: [RocketDock] "G:\Program Files\Vista Inspirat 2\RocketDock\RocketDock.exe"
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
    O8 - Extra context menu item: Download All by FlashGet - G:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - G:\Program Files\FlashGet\jc_link.htm
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - G:\PROGRA~1\FlashGet\flashget.exe (file missing)
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - G:\PROGRA~1\FlashGet\flashget.exe (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/runaware.download.akamai.com/25175/citrix/wficat-no-eula.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1183526272765
    O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1) -
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6066\SiteAdv.dll
    O20 - Winlogon Notify: !SASWinLogon - G:\Program Files\SUPERAntiSpyware\superantispyware Pro 3.7\SuperAntispyware Pro 3.7\SASWINLO.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
    O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
    O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
    O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6066\SAService.exe
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    First let me ask, how much RAM do you have
     
  5. skate4lifee

    skate4lifee Thread Starter

    Joined:
    May 14, 2007
    Messages:
    60
    i have 1016MB's of RAM
     
  6. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Okay that's more than enough.
    Are you familiar with msconfig?
     
  7. skate4lifee

    skate4lifee Thread Starter

    Joined:
    May 14, 2007
    Messages:
    60
    no i am not
     
  8. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Built into Windows is a special tool called the "Microsoft System Configuration Utility" or simply "MSCONFIG." Designed to help you troubleshoot problems with your computer, MSCONFIG can also be used to ensure that your computer boots faster and crashes less.

    What I can do is - go through the list of the programs that you have running at Startup - and can tell you which ones don't necessarily need to be running. You can then disable those. It really will come down to your preference on what you want running and what you don't want running.
     
  9. skate4lifee

    skate4lifee Thread Starter

    Joined:
    May 14, 2007
    Messages:
    60
    it would take longer for me to list them so i took a couple screen shots.
     

    Attached Files:

  10. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    It's okay, they are listed in your Hijack This log.

    We can start with some easy ones.

    Go to Start>Run and in the Run dialog box type in 'msconfig' and hit Enter.
    System Configuration Utility will pop up (if not read the notes at the beginning of the page). It has several tabs (like on a Rolodex) but you will only really need one - the Startup tab.
    Starting from the top of the list, uncheck items that you know clearly you don't need to run at startup.
    So uncheck the following:

    [World of Warcraft GameCard Generator.exe] G:\World of Warcraft\World of Warcraft GameCard Generator.exe

    [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

    [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe

    [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

    [RocketDock] "G:\Program Files\Vista Inspirat 2\RocketDock\RocketDock.exe"

    [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background

    Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

    Once you have removed all the items you have determined you can and should from the list, click the Apply and OK button. It will ask to restart your computer. Allow it to.

    Once your computer boots back up, you are going to see the System Configuration Utility box pop up again - letting you know changes have been made and that you are now in Selective Startup mode. Don't panic, this is perfectly normal! Just checkmark the box to not remind you again.
     
  11. skate4lifee

    skate4lifee Thread Starter

    Joined:
    May 14, 2007
    Messages:
    60
    i timed my computer for fun and it takes a little less then 3 minutes to reboot and open up my web browser but i do remember it being faster. thank you for the help
     
  12. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    You're very welcome
     
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