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My copm has been taken over.. Need expert's advice

Discussion in 'Virus & Other Malware Removal' started by Lecel87, Sep 23, 2004.

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  1. Lecel87

    Lecel87 Thread Starter

    Joined:
    Sep 20, 2004
    Messages:
    7
    this is my 3rd time posting, i hope i can get help from one of you guys.. im really desperate... ive ran spy sweeper and i thought that it helped but it still coverts my main home page to about;blank and its really frustrating... again thank you for taking time to help me... you guys are awesome.. heres my log


    Logfile of HijackThis v1.98.2
    Scan saved at 9:37:46 PM, on 09/22/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\LTSMMSG.exe
    C:\Program Files\Trend Micro\PC-cillin 2000\Pop3trap.exe
    C:\Program Files\Trend Micro\PC-cillin 2000\WebTrapNT.exe
    C:\Program Files\BearShare\BearShare.exe
    C:\Program Files\BearShare\BearShare.exe
    C:\Program Files\ICQ\NDetect.exe
    C:\Program Files\System Soap Pro\soap.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Palm\HOTSYNC.EXE
    C:\Program Files\Trend Micro\PC-cillin 2000\PNTIOMON.exe
    C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
    C:\Program Files\Trend Micro\PC-cillin 2000\pccntupd.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\JOSEPH DE GUZMAN\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sony.com/vaiopeople
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\sp.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {7CB0F648-41EA-4E36-8913-2585071DE8E7} - C:\WINDOWS\System32\hon.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
    O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2000\Pop3trap.exe"
    O4 - HKLM\..\Run: [WebTrapNT.exe] "C:\Program Files\Trend Micro\PC-cillin 2000\WebTrapNT.exe"
    O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\bin\tgcmd.exe /server
    O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
    O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
    O4 - HKLM\..\Run: [SpySpotter] C:\PROGRA~1\SPYSPO~1\SpySpotter.exe
    O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
    O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
    O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
    O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: Real-time Monitor.lnk = ?
    O4 - Global Startup: VAIO Action Setup (Server).lnk = ?
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://las.mlxchange.com/Control/MLXClientUtils.cab
    O16 - DPF: {9BFC2253-B9D9-477E-9488-CA450232620D} (BinAg1 Class) - https://fastconnectkitsetup.cox.net/wizlet/CoxNA/static/controls/WebflowActiveX.CAB
    O18 - Filter: text/html - {56FEDA9F-920B-4B37-822C-E455DF920FAE} - C:\WINDOWS\System32\hon.dll
    O18 - Filter: text/plain - {56FEDA9F-920B-4B37-822C-E455DF920FAE} - C:\WINDOWS\System32\hon.dll
     
  2. mimo2005

    mimo2005

    Joined:
    Aug 14, 2004
    Messages:
    454
    Reboot your system into safe mode (tap F8 key while booting) select safe mode.



    Then...



    Using the Task Manager, Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => right click on the following processes and select "End Process" for if present (just a check).

    soap.exe


    Now...



    Go to: Start>Run and type in HijackThis >OK to open the program, scan, and place a check beside the entries listed below. Make sure ALL Browsers and Explorer Windows are closed (most important). Then click on the "Fixed checked" button


    C:\Program Files\System Soap Pro\soap.exe
    C:\Program Files\BearShare\BearShare.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\sp.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp\sp.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:NavigationFailure
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:NavigationFailure
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
    O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\bin\tgcmd.exe /server
    O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
    O4 - HKLM\..\Run: [SpySpotter] C:\PROGRA~1\SPYSPO~1\SpySpotter.exe
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O18 - Filter: text/html - {56FEDA9F-920B-4B37-822C-E455DF920FAE} - C:\WINDOWS\System32\hon.dll
    O18 - Filter: text/plain - {56FEDA9F-920B-4B37-822C-E455DF920FAE} - C:\WINDOWS\System32\hon.dll
    reboot as normal
    go to control panel +add/remove program :look at the program installed without your knowledge ,something like webrebate ,usually the names are suspicious .

    Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

    Next navigate to the C:\documents and settings\JOSEPH DE GUZMAN\local settings\temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.
    good luck ,post another one after doing all this .
     
  3. mimo2005

    mimo2005

    Joined:
    Aug 14, 2004
    Messages:
    454
    from add/remove program ,remove bearshare and system soap pro and spyspotter wich is a big spyware ,i read the contract on their download page ,and they said that they pick up all your datas ,and they can use it like they want , so for me it s not good ,remove it .
     
  4. mimo2005

    mimo2005

    Joined:
    Aug 14, 2004
    Messages:
    454
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