My cursor is freaking out

CurseTheCursor

Thread Starter
Joined
May 19, 2020
Messages
5
My cursor has hour-long freak-out sessions once or twice a week. It's having one right now as I type. It's very annoying and it makes it nearly impossible to use my computer, plus it clicks like crazy and often rearranges my desktop. What is the cause and what can I do to fix it?
 

CurseTheCursor

Thread Starter
Joined
May 19, 2020
Messages
5
Yes, but it's definitely not the touchpad. I don't have to touch anything, I unplugged my USB, I went off the internet, and it keeps spazzing like crazy.
 

Couriant

Trusted Advisor
Spam Fighter
Joined
Mar 26, 2002
Messages
35,676
First Name
James
If you have an USB mouse, I would suggest disabling the touchpad/pointer and see if it resolves the issue.

Is your screen a touchscreen?
 

CurseTheCursor

Thread Starter
Joined
May 19, 2020
Messages
5
Yes, it's a touchscreen. Also, I disabled the touchpad and it seems fixed... for now. I may be back in a week or so.
 

Couriant

Trusted Advisor
Spam Fighter
Joined
Mar 26, 2002
Messages
35,676
First Name
James
OK. It sounds like the touchpad itself may be defective. Make sure it's clear from debris and be mindful where your hands are. In the (way) past the touchpad on some models were not made in a good design and the touchpad could be moved with the palms...

As to the touchscreen, there has been some instances with the same issue, so again, making sure that the screen is clear from debris. There should be a way to turn off the touchscreen element if needed.
 

CurseTheCursor

Thread Starter
Joined
May 19, 2020
Messages
5
I'm actually concerned I've been hacked. It spazzes like crazy and sometimes it moves in straight lines (orthogonally or vertically) at uniform speed, and then I use touchpad to move it back, and it keeps drifting. But again, this may be from malfunction. Do touchpads work like that, detecting 8-directional movement?
 

Couriant

Trusted Advisor
Spam Fighter
Joined
Mar 26, 2002
Messages
35,676
First Name
James
I am not touching my computer whatsoever during this clip (which I've converted to GIF)
So it seemed like iti fixed itself when disabling the touchpad but returned when you turned it back on? Then I do believe the touchpad is defective. It can exhibit behaviour as you mentioned. If you are inclined as to replace the touchpad, I will need to know the machine's details to point you in the right direction.

Please use our TSG System Information Tool and copy/paste the info here.
 
Joined
Jan 10, 2020
Messages
327
First Name
Tina
I am not touching my computer whatsoever during this clip (which I've converted to GIF)
Yes, it's a touchscreen. Also, I disabled the touch pad and it seems fixed... for now. I may be back in a week or so.

Were there any changes such as new software installations to your operating system prior to the erratic touch pad behavior? Does the erratic touch pad behavior only occur on some websites you visit or does it happen no matter what site you visit?

Have you tried re calibrating (Reset) your touch pad mouse? It could be using incorrect settings such as speed and other settings that are incompatible with your operating system. If resetting your touch pad does not resolve the issue you can try accessing your manufactures website to check for a driver update. I would have your computer manufacture scan your system for the correct driver. You can also access device manager and go to your touch pad mouse driver and click search for updates. If the device manager indicates the best match for your driver version is already installed than "check Microsoft for the latest updates".

I have proof that was retrieved from the Microsoft Support page that the above steps can help resolve the issue. Please visit the following link below.

.https://support.microsoft.com/en-hk/help/17417/windows-mouse-touchpad-keyboard-problems
If you have already updated the mouse driver and the issue did not exist previously, you can try rolling back the driver using device manager by clicking start, type control panel and click system and security, click system and on the left click device manager and than navigate to your touch pad mouse properties where it says "Mice and other pointing devices" , click onto the driver tab and click roll back driver.

If none of the above fixes resolve your issue either it is what James indicates or it is very well possible that it could be a virus that only infected the touch pad mouse and you can try having this thread moved to the malware category to get help from a malware specialist or trainee.
 
Last edited:

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top