My dell 9300 QuickPlay buttons make my system freeze!!

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dell9300

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Nov 8, 2007
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i need help with my laptop dell inspiron 9300, if i click the quick play buttons the windows freeze. but i can use the ctrl+alt+del but i still cant click any icons or right click my mouse. this happend after i install some programs with crack file. but i run a virus and spyware check, and and found that there is some virus and spyware or whatever you call it. but after cleaning i still cant use my quick play buttons because it freeze the system, so i have to press the power button to reboot. i dont want to format my computer. please give me advice

thanks
 
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