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My ethernet network controller uninstalled

Discussion in 'Networking' started by BmonnzyPC, Jul 20, 2018.

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  1. BmonnzyPC

    BmonnzyPC Thread Starter

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    So as in the title it got uninstalled like is completely missing from my PC. When I try to install the correct driver back onto it from asus website it says that its in deep sleep mode but I don't have the driver at all its not in the list of devices in device manager and there is no other folder containing my ethernet controller. please help im desperate guys.
    as requested heres the specs,
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
    Processor: AMD Phenom(tm) II X2 550 Processor, x64 Family 16 Model 4 Stepping 2
    Processor Count: 2
    RAM: 3327 Mb
    Graphics Card: LogMeIn Mirror Driver, 5 Mb
    Hard Drives: C: 465 GB (140 GB Free);
    Motherboard: ASUSTeK Computer INC., M4A79XTD EVO
    Antivirus: Microsoft Security Essentials, Enabled and Updated
     
  2. dmccoy

    dmccoy

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    First Name:
    Darrin
    1. Right-click on Start icon
    2. Select Windows Powershell (Admin) from the menu
    3. Copy and Paste the following command into Powershell
    4. This will open notepad with the results
    5. Either copy and paste the results or save the file and up.oad to your next reply.

    wmic nic get AdapterType, AutoSense, Name, Installed, MACAddress, PNPDeviceID,PowerManagementSupported, Speed, StatusInfo > 0 & notepad 0
     
  3. managed

    managed Trusted Advisor Spam Fighter

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  4. BmonnzyPC

    BmonnzyPC Thread Starter

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    Yes that's the one. This is what the error message is. The realtek network controller was not found. If deep sleep mode is enabled please plug the cable.
     
  5. BmonnzyPC

    BmonnzyPC Thread Starter

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    Right dckeks so i coppied that and pasted it into the powershell and it gave me this back.
    Ampersand not allowed. The & operator is reserved
    At line:1 char:128
    + wmic nic get AdapterType, AutoSense, Name, Insta
    Info > 0 & <<<< notepad 0
    + CategoryInfo : ParserError: :)) [],
    + FullyQualifiedErrorId : AmpersandNotAllowed
     
  6. TerryNet

    TerryNet Moderator

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    It's probably dead. Get a USB ethernet adapter.
     
  7. BmonnzyPC

    BmonnzyPC Thread Starter

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    Alright TerryNet, so I have Driver Easy and it says that the controller is (unplugged) does that confirm that it is dead?
     
  8. TerryNet

    TerryNet Moderator

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    If it doesn't appear in Device Manager under Network Adapters or as an "other Device" with some type of yellow or red warning or error message it is loose or dead. And, it's probably integrated with the motherboard, so "loose" = dead.

    Allan or Darrin may have additional things to try.
     
  9. dmccoy

    dmccoy

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    Whoops, I pasted the wrong information. Like terrynet mentioned it may be bad.

    1. Click on Start icon
    2. Type Command
    3. Right click on Command Prompt and select to Run As Administrator
    4. Then Copy and Paste the following into Command Prompt
     
  10. BmonnzyPC

    BmonnzyPC Thread Starter

    Joined:
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    AdapterType AutoSense Installed MACAddress Name PNPDeviceID PowerManagementSupported Speed StatusInfo
    TRUE WAN Miniport (SSTP) ROOT\MS_SSTPMINIPORT\0000 FALSE
    TRUE WAN Miniport (IKEv2) ROOT\MS_AGILEVPNMINIPORT\0000 FALSE
    TRUE WAN Miniport (L2TP) ROOT\MS_L2TPMINIPORT\0000 FALSE
    TRUE WAN Miniport (PPTP) ROOT\MS_PPTPMINIPORT\0000 FALSE
    TRUE WAN Miniport (PPPOE) ROOT\MS_PPPOEMINIPORT\0000 FALSE
    TRUE WAN Miniport (IPv6) ROOT\MS_NDISWANIPV6\0000 FALSE
    TRUE WAN Miniport (Network Monitor) ROOT\MS_NDISWANBH\0000 FALSE
    Tunnel TRUE Microsoft ISATAP Adapter #8 ROOT\*ISATAP\0009 FALSE 100000
    TRUE WAN Miniport (IP) ROOT\MS_NDISWANIP\0000 FALSE
    Tunnel TRUE Microsoft ISATAP Adapter ROOT\*ISATAP\0000 FALSE 100000
    Wide Area Network (WAN) TRUE 20:41:53:59:4E:FF RAS Async Adapter SW\{EEAB7790-C514-11D1-B42B-00805FC1270E}\ASYNCMAC FALSE
    Tunnel TRUE Microsoft ISATAP Adapter ROOT\*ISATAP\0004 FALSE
    Tunnel TRUE Microsoft ISATAP Adapter ROOT\*ISATAP\0001 FALSE
    TRUE HUAWEI Mobile Connect - 3G Network Card FALSE
    Tunnel TRUE Microsoft 6to4 Adapter ROOT\*6TO4MP\0000 FALSE
    Tunnel TRUE Microsoft ISATAP Adapter #5 ROOT\*ISATAP\0006 FALSE 100000
    Ethernet 802.3 TRUE 00:17:3F:87:00:66 Broadcom 802.11g Network Adapter #2 PCI\VEN_14E4&DEV_4318&SUBSYS_700114E4&REV_02\4&2966AB86&0&28A4 FALSE 54000000
    Tunnel TRUE Microsoft ISATAP Adapter ROOT\*ISATAP\0003 FALSE
    Ethernet 802.3 TRUE 00:17:3F:87:00:66 Microsoft Virtual WiFi Miniport Adapter {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&34412EAA&0&01 FALSE 9223372036854775807
    Tunnel TRUE Microsoft ISATAP Adapter #6 ROOT\*ISATAP\0007 FALSE 100000
    Tunnel TRUE Microsoft ISATAP Adapter #7 ROOT\*ISATAP\0008 FALSE 100000
     
  11. dmccoy

    dmccoy

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  12. managed

    managed Trusted Advisor Spam Fighter

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