1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

my.freeze.com

Discussion in 'Virus & Other Malware Removal' started by meka333, Dec 2, 2004.

Thread Status:
Not open for further replies.
Advertisement
  1. meka333

    meka333 Thread Starter

    Joined:
    Dec 2, 2004
    Messages:
    2
    Hello, I have a computer that is being overwhelmed with internet popup ads. My home page keeps reverting back to my.freeze.com. When I try to launch Internet Explorer, it immediately closes. I have installed and ran Spybot and Adaware but it doesn't seem to resolve the issue. This is the latest hijack this log I have. Any help would be greatly appreciated. Thank you in advance.

    Logfile of HijackThis v1.97.7
    Scan saved at 10:16:19 AM, on 12/2/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\LDClient\LOCALSCH.EXE
    C:\WINDOWS\system32\cba\pds.exe
    C:\LDClient\QIPCLNT.EXE
    C:\LDClient\tmcsvc.exe
    C:\Program Files\LANDesk\Shared Files\residentagent.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\LDClient\wuser32.exe
    C:\WINDOWS\system32\MsgSys.EXE
    C:\WINDOWS\system32\rundll32.exe
    C:\LDCLIENT\SDISTHK.EXE
    C:\LDClient\SOFTMON.EXE
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
    C:\PROGRA~1\AWS\WEATHE~1\WEATHER.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Medical Manager Corporation\MMClient\MedLpd.exe
    C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Aware.exe
    C:\WINDOWS\system32\kbbaka.exe
    C:\Documents and Settings\engle002\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.freeze.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50162
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,,C:\LDCLIENT\SDISTHK.EXE,C:\LDClient\SOFTMON.EXE
    O1 - Hosts: 69.20.16.183 auto.search.msn.com
    O1 - Hosts: 69.20.16.183 search.netscape.com
    O1 - Hosts: 69.20.16.183 ieautosearch
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Spam Blocker for Outlook Express] C:\PROGRA~1\Hotbar\bin\451~1.0\SBInst.exe
    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
    O4 - HKLM\..\Run: [AQ3HelperStartUp] C:\PROGRA~1\AQUATI~1\AQ3HEL~1.EXE /partner AQ3
    O4 - HKLM\..\Run: [CashBack] C:\Program Files\CashBack\bin\cashback.exe
    O4 - HKLM\..\Run: [ensb] C:\WINDOWS\ensb.exe
    O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
    O4 - HKLM\..\Run: [180ax] c:\windows\180ax.exe
    O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
    O4 - HKLM\..\Run: [WhenUSave] "C:\Program Files\Save\Save.exe"
    O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBOUNCER\VirtualBouncer.exe
    O4 - HKLM\..\Run: [SESync] "C:\Program Files\SED\SED.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [OSS] c:\windows\system32\ossproxy.exe -boot
    O4 - HKLM\..\Run: [stcloader] C:\WINDOWS\System32\stcloader.exe
    O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdtl.exe
    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
    O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKLM\..\Run: [AutoLoaderAproposClient] "C:\WINDOWS\System32\Cache\cxtpls_loader.exe" /HideUninstall /HideDir /PC=CP.FHB /ShowLegalNote=nonbranded
    O4 - HKLM\..\Run: [xhcskc] C:\WINDOWS\System32\xhcskc.exe
    O4 - HKLM\..\Run: [bucezupgoupxs] C:\WINDOWS\System32\rpogzo.exe
    O4 - HKLM\..\Run: [Hotbar] C:\Program Files\Hotbar\bin\4.5.1.0\HbInst.exe /Upgrade
    O4 - HKLM\..\Run: [os4f37g] sketuf.exe
    O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
    O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
    O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
    O4 - HKLM\..\Run: [ErrorGuard] C:\Program Files\ErrorGuard\ErrorGuard.Exe
    O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\WEATHER.EXE 1
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\Run: [ClockSync] "C:\Program Files\ClockSync\Sync.exe" /q
    O4 - HKCU\..\Run: [ZBvpRXMpT] siguv.exe
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O9 - Extra button: WeatherBug (HKCU)
    O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37921.391875
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{8DA77A16-C75C-4883-9F1E-CA15A6D7F440}: Domain = pikecac.org
    O17 - HKLM\System\CCS\Services\Tcpip\..\{8DA77A16-C75C-4883-9F1E-CA15A6D7F440}: NameServer = 10.78.0.20
    O17 - HKLM\System\CS1\Services\Tcpip\..\{8DA77A16-C75C-4883-9F1E-CA15A6D7F440}: Domain = pikecac.org
    O17 - HKLM\System\CS1\Services\Tcpip\..\{8DA77A16-C75C-4883-9F1E-CA15A6D7F440}: NameServer = 10.78.0.20
    O17 - HKLM\System\CS2\Services\Tcpip\..\{8DA77A16-C75C-4883-9F1E-CA15A6D7F440}: Domain = pikecac.org
    O17 - HKLM\System\CS2\Services\Tcpip\..\{8DA77A16-C75C-4883-9F1E-CA15A6D7F440}: NameServer = 10.78.0.20
     
  2. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,397
    Welcome to TSG

    Adaware and Spybot should have removed a lot of the crap you have.....and believe me you have quite a lot:rolleyes:
    Im going to enclose my canned speech for both programs and some A/V scans.

    =========================================


    Download AdAware SE from here: http://www.lavasoftusa.com/
    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    Then......

    Click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    Then.........

    Go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" and "Let windows remove files in use at next reboot"

    Then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished mark everything for removal and get rid of it.(Right-click the window and choose"select all" from the drop down menu)


    Now re-boot...

    Then
    Download Spybot - Search & Destroy from http://majorgeeks.com/download2471.html

    After installing, first press Online, and search for, put a check mark at, and install all updates.
    Next, close all Internet Explorer and OE windows, hit 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.
    Activate the "Imunize" function.
    ==========================================================
    Run an online antivirus check from at least one and preferably 2 of the following sites....
    http://virusscan.jotti.dhs.org/
    http://www.kaspersky.com/remoteviruschk.html
    http://www.dials.ru/english/www_av/
    http://security.symantec.com/default.asp?
    http://housecall.trendmicro.com/
    http://www.pandasoftware.com/activescan/
    http://www.ravantivirus.com/scan/

    Re-boot again.
    ===============================
    You are running HijackThis from your desktop, this is not a good idea because when we do a fix...HijackThis will create backups and they will be spread all over your desktop. Can you please create a folder for the program....call it Hijack (or something similar)its ok to leave the folder on the desktop for now.Download a fresh copy of HijackThis as yours is out of date...... Then extract into the folder you have created and run it from there. When you have done that,delete the previous copy of HijackThis that you have on your desktop.

    Then post a new HijackThis log to check what is left.


    And when this is all clean...
    Consider installing the following:

    SpywareBlaster v 3.0 and SpywareGuard v2.2, to prevent Active-X drive-by installations, as well as provide real-time browser hijacking protection: http://www.wilderssecurity.net/index.html

    IE-SPYAD, a registry file that adds a long list of known "sites" to the Restricted Sites of your Internet Explorer: https://netfiles.uiuc.edu/ehowes/www/resource.htm
    You should check regularly for updates on all these programs

    Mozilla FireFox,much safer,faster and lighter browser than IE.
    http://www.mozilla.org/products/firefox/
    ============================================


    ;)
     
  3. meka333

    meka333 Thread Starter

    Joined:
    Dec 2, 2004
    Messages:
    2
    Thank you for all of your help. Your suggestions cleared everything up. There wasn't a need to post another hijackthis log since there isn't anything in it that isn't a valid entry. Thanks again for all of your advice. :D
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads
  1. caseylday
    Replies:
    16
    Views:
    7,532
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/303255