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My friends computer does not download 1803 build but

Discussion in 'Windows 10' started by hisbeauty4ashes, Jul 3, 2018.

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  1. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    Hi all, ,my friend has a Toshiba Satellite C55D-A windows 10 home edition, 64 byte, 8 gigs memory laptop. Well her laptop is not only slow but wont update the 1803 build update. Which I know first hand that 1803 is a horrible update and comes with so many issues. Well on my laptop Microsoft Releases Cumulative Update for Windows 10 Version 1803 (KB4284848) Is a new fix for the former 1803 build. How do I put that on my friends computer and bypass the old 1803 build?

    Anyway help would be appreciated.
     
  2. managed

    managed Trusted Advisor Spam Fighter

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  3. jenae

    jenae

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    Hi, I appreciate this can be confusing, MS have not really explained this very well. Cumulative update for V1803 assumes you have this version installed, it is internally known as a "Quality Update" and includes all other quality updates released prior for this version.

    "Additionally Microsoft are moving away from releasing a large number of separate patches each month in favor of a single Cumulative Update (CU) which as the name suggests also includes all previous months updates. This is known as the Quality Update."

    Therefore the Quality Update provides fixes but not new functionality while the Feature Update provides new features.

    Version 1803 was a feature update, these take place every six months whilst cumulative updates (quality updates) occur whenever required and the word cumulative means that all previous quality updates for this feature update (eg V1803)
    are included.

    So no you will not be able to download this, why not tell us what problems your friend is experiencing with the V1803 download.

    You will hear many complaints on forums about update problems however the vast majority of us have no problems at all.
     
    Lanctus likes this.
  4. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    Ok thanks for the response. I cannot get the 1803 to download at all. I tried trouble shooting tool and all but it wont download. Any suggestions?
     
  5. jenae

    jenae

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    Hi, have a good read through the attached file, it has a detailed fix for failed updates, it does work, read it all and follow the instructions to the letter, best if you print them out before you begin.
     

    Attached Files:

  6. dvk01

    dvk01 Moderator Malware Specialist

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    Don't worry if 1803 won't download or install at this time. It is still in a throttled state and will not be available for all systems yet.
    If W10 is automatically trying to download & install 1803 that is a different problem & will need looking into. BUT if you are trying to jump the gun & manually download & install it, then don't. Quite a few systems that will run 1709 are not yet fully compatible with 1803.
     
  7. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    No not jumping the gun. Windows shows to be downloaded but, it wont download. So it is a problem...

    Thanks Jenae I will try your suggestion.
     
  8. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    Ok finally got the 1803 rebuild to download but the restart is taking forever to update. Is this normal?
     
  9. DaveA

    DaveA Trusted Advisor Spam Fighter

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    How long is forever?
    To some people 3 minutes is forever, but with a computer one needs to wait at leas 30 minute before getting nervous?
    And it needs to restart several times, with no interaction from the human side of things!
     
  10. dvk01

    dvk01 Moderator Malware Specialist

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    on Average 1803 takes between 45 minutes and 90 minutes to install after the initial restart. It can take 4 or 5 hours on a lower spec computer.

    As an example my HP Envy I7 laptop took just over 40 minutes from restart to fully ready to use. Whereas my niece's Asus laptop I3 that originally had W7 on it took just over 3 and 1/2 hours to fully install.

    That Toshioba has a lower spec AMD processor so I would expect it to take at least 2 hours if not longer. I have heard of examples of up to 8 hours in some cases
     
  11. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    It is all up to date but have another issue. In user accounts it says it cannot connect and I cannot even turn on sync either. She has two sign in's and wants to eliminate one of them. I cannot do that at all because the family user accounts I cannot connect too. How do we fix this issues?
     
  12. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    Ok the problem is she has two sign in options when computer boots up how do I eliminate one of them?
     
  13. AmateurJohn

    AmateurJohn

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    Well, you could sign into the admin account go to settings>accounts>Family and Other Users. Then you should an area called "Other Users". Click on the account in the Other Users section>Click "Remove">Delete Account and All Data. This will delete everything connected to the account being deleted, so make sure they have what they want off the account.
     
  14. dmccoy

    dmccoy

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    You can also create a new user copy the profile as follows:

    Copy files to the new user profile
    After you create the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to complete these steps, including the new account you just created.
    1. Log on as a user other than the new user you just created or the user that you want to copy files Open File Explorer
    2. Click the View tab, and then click Show hidden files, folders, and drives.
    3. Clear the Hide protected operating system files check box
    4. Locate the C:\Users\Old_Username folder, where C is the drive that Windows is installed on, and Old_Username is the name of the profile you want to copy files from.
    5. Select all of the files and folders in this folder, except the following files:
    • Ntuser.dat
    6. Ntuser.dat.log
    7. Ntuser.ini
    8. Click the Edit menu, and then click Copy.
    9. Locate the C:\Users\New_Username folder, where C is the drive that Windows is installed on, and New_Username is the name of the new user profile you created.
    10. Click the Edit menu, and then click Paste.
    11. Log off, and then log back on as the new user.

    If you have e mail messages in an e mail program, you must import your e mail messages and addresses to the new user profile before you delete the old profile. If everything is working properly, you can delete the old profile.
     
  15. hisbeauty4ashes

    hisbeauty4ashes Thread Starter

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    Okay between the two of you I am confused. I am not great at computers so hummm
     
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